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Islam Mahmoud Darwesh

Accountant key account manager accounts Business Development Sr Sales

Mansoura, Dakahlia, Egypt

Work Experience

  • Sr. Vendor AcquisitionFull Time

    Talabat - Delivery Hero

    Apr 2022 - Present -3 yrs, 3 months

    Egypt , Dakahlia

    • Job Details:• Assessing customer needs and identifying selling opportunities through market research. • Utilizing cold calling, networking, and social media to find new sales opportunities. • Meetings with prospective clients and listening to their needs and concerns. • Present products and services in a professional manner. • Review and report sales and financial data on a regular basis. • Handle complaints and objections in the negotiation/closing process. • To achieve better results, collaborate with team members. • Share feedback with internal teams after receiving feedback from customers or prospects.
  • Sales Account ManagerFull Time

    Awamer AlShabaka Digital Solutions

    Sep 2019 - Apr 2022 -2 yrs, 7 months

    Egypt , Dakahlia

    • Job Details:• Managing the sales process from quote to purchase to fulfillment • Identify and target new and existing clients • Work with the Marketing department to develop and execute Corporate Sales campaigns • Getting in touch with clients via email, phone, and networking events • Follow up on leads generated through the office and promotional activities • Track unit sales, analyze sales trends, and produce gross margin reports • Generate monthly budgets and sales forecasts • Participate in trade shows, conferences, and community events to help promote the corporate program • Investigate and troubleshoot customer service issues
  • Sales Account ManagerFull Time

    Telecom Egypt

    Jan 2017 - Sep 2019 -2 yrs, 8 months

    Egypt , Dakahlia

    • Job Details:• Review all invoices for appropriate documentation and approval prior to payment • Check the invoices from vendors and process checks or electronic payments to send to distributors. • Responsible for all accounting work that is needed to make sure accounts payable are processed in an efficient and timely manner. • Respond to vendor inquiries, internal inquiries via mail or phone in an accurate, professional, and timely manner. • Work with the other operating departments to develop standard practices and processes to accommodate new or changing business circumstances as they relate to disbursements and invoicing. • Reviewed and reconcile distributors statements • Track expenses and process expense reports • Investigate and resolve issues that are associated with the processing of purchase orders and invoices • Collaborate with other accounting teams to provide them with data they need. • Making monthly audit on warehouse stocks. • Process, monitor payments, expenditures in an effective and efficient manner to ensure that municipal finances are accurate, up to date and those distributors are paid within established time limit.
  • Sales Account ManagerFull Time

    Arabian Link ADSL Authorized reseller for TE-Data & Etisalat

    May 2013 - Jan 2017 -3 yrs, 8 months

    Egypt , Dakahlia

    • Job Details:• I received 40 accounts for the company's distributors, their monthly collection amounted to 50000:60000 LE • After 2 years the Distributers active accounts doubled to 350 active accounts & the collections increases 16x, commissions increase for the distributors 3x, increase average 9 times using online marketing and offline. • Manage a portfolio of accounts to achieve long-term success +1000 new customer monthly. • Develop positive relationships with customers and distributors • Act as the point of contact, handle customers’ individual needs Generate new business using existing customers, potential customers and distributors networks to get between 3-5 new active users per week. • Resolve conflicts and provide solutions to customers & distributors in a timely manner. • Supervise account representatives to ensure sales increase 2 persons. • Report on the status of accounts and transactions weekly. • Set and track sales account targets, aligned with company objectives Monitor sales metrics quarter. • Suggest actions to improve sales performance, identify opportunities for growth new offers, commissions, new campaigns and selling in the distributor region if it necessary.
  • Education

    • MBA in Administration

      Mansoura University

      Jan 2021 - Jan 2024 - 3 yr

    • College Diploma in Educational Diploma

      Mansoura University

      Jan 2012 - Jan 2013 - 1 Year

    • Bachelor's Degree in Accounting

      Mansoura University

      Jan 2007 - Jan 2011 - 4 yr

    • High School - Thanaweya Amma

      Military Mansoura School for Boys

      Jan 2007 

    Skills

    • Ownership
    • Communication
    • Sales expansion
    • Customer Acquisition
    • Customer Service
    • Spreadsheets
    • Banking
    • sales presentations
    • B2B Marketing
    • SALES GROWTH
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • B2B Sales Foundations

      LinkedIn·2023
    • Market Research: B2B

      Linkedin·2023
    • Sales Fundamentals

      Linkedin·2023
    • Sales Strategies and Approaches in a New World of Selling

      Linked in·2023
    • Sales Strategies for an Economic Downturn

      Linkedin·2023
    • Sales Strategy: Qualifying Opportunities

      Linkedin·2023
    • Sales Strategy: Using AI and Automation to Sell More

      Linkedin·2023
    • Sales: Customer Success

      Linkedin·2023
    • Social Media Strategy Certification

      Hubspot·2020
    • Digital Marketing

      Google·2020
    • DIGITAL MARKETING CAMPAIGNS MANAGEMENT

      Edraak·2020
    • Business Communication Skills in English

      Mansoura University·2013
    • Business Interview Skills in English

      Mansoura University·2013
    • ICDL

      Mansoura University·2013
    • PEACHTREE 2010

      Mansoura university·2013
    • Accountant Preparation

      Mansoura university·2013
    • ICDL

      Mansoura University·2012
    • Trained in Mansoura University management Accounting Department

      Mansoura university·2010
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