
Islam Mahmoud Darwesh
Accountant key account manager accounts Business Development Sr Sales
Mansoura, Dakahlia, EgyptWork Experience
Sr. Vendor AcquisitionFull Time
Talabat - Delivery Hero
Apr 2022 - Present -3 yrs, 3 months
Egypt , Dakahlia
- Job Details:• Assessing customer needs and identifying selling opportunities through market research. • Utilizing cold calling, networking, and social media to find new sales opportunities. • Meetings with prospective clients and listening to their needs and concerns. • Present products and services in a professional manner. • Review and report sales and financial data on a regular basis. • Handle complaints and objections in the negotiation/closing process. • To achieve better results, collaborate with team members. • Share feedback with internal teams after receiving feedback from customers or prospects.
Sales Account ManagerFull Time
Awamer AlShabaka Digital Solutions
Sep 2019 - Apr 2022 -2 yrs, 7 months
Egypt , Dakahlia
- Job Details:• Managing the sales process from quote to purchase to fulfillment • Identify and target new and existing clients • Work with the Marketing department to develop and execute Corporate Sales campaigns • Getting in touch with clients via email, phone, and networking events • Follow up on leads generated through the office and promotional activities • Track unit sales, analyze sales trends, and produce gross margin reports • Generate monthly budgets and sales forecasts • Participate in trade shows, conferences, and community events to help promote the corporate program • Investigate and troubleshoot customer service issues
Sales Account ManagerFull Time
Telecom Egypt
Jan 2017 - Sep 2019 -2 yrs, 8 months
Egypt , Dakahlia
- Job Details:• Review all invoices for appropriate documentation and approval prior to payment • Check the invoices from vendors and process checks or electronic payments to send to distributors. • Responsible for all accounting work that is needed to make sure accounts payable are processed in an efficient and timely manner. • Respond to vendor inquiries, internal inquiries via mail or phone in an accurate, professional, and timely manner. • Work with the other operating departments to develop standard practices and processes to accommodate new or changing business circumstances as they relate to disbursements and invoicing. • Reviewed and reconcile distributors statements • Track expenses and process expense reports • Investigate and resolve issues that are associated with the processing of purchase orders and invoices • Collaborate with other accounting teams to provide them with data they need. • Making monthly audit on warehouse stocks. • Process, monitor payments, expenditures in an effective and efficient manner to ensure that municipal finances are accurate, up to date and those distributors are paid within established time limit.
Sales Account ManagerFull Time
Arabian Link ADSL Authorized reseller for TE-Data & Etisalat
May 2013 - Jan 2017 -3 yrs, 8 months
Egypt , Dakahlia
- Job Details:• I received 40 accounts for the company's distributors, their monthly collection amounted to 50000:60000 LE • After 2 years the Distributers active accounts doubled to 350 active accounts & the collections increases 16x, commissions increase for the distributors 3x, increase average 9 times using online marketing and offline. • Manage a portfolio of accounts to achieve long-term success +1000 new customer monthly. • Develop positive relationships with customers and distributors • Act as the point of contact, handle customers’ individual needs Generate new business using existing customers, potential customers and distributors networks to get between 3-5 new active users per week. • Resolve conflicts and provide solutions to customers & distributors in a timely manner. • Supervise account representatives to ensure sales increase 2 persons. • Report on the status of accounts and transactions weekly. • Set and track sales account targets, aligned with company objectives Monitor sales metrics quarter. • Suggest actions to improve sales performance, identify opportunities for growth new offers, commissions, new campaigns and selling in the distributor region if it necessary.
Education
MBA in Administration
Mansoura UniversityJan 2021 - Jan 2024 - 3 yr
College Diploma in Educational Diploma
Mansoura UniversityJan 2012 - Jan 2013 - 1 Year
Bachelor's Degree in Accounting
Mansoura UniversityJan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Military Mansoura School for BoysJan 2007
Skills
- Ownership
- Communication
- Sales expansion
- Customer Acquisition
- Customer Service
- Spreadsheets
- Banking
- sales presentations
- B2B Marketing
- SALES GROWTH
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
B2B Sales Foundations
LinkedIn·2023Market Research: B2B
Linkedin·2023Sales Fundamentals
Linkedin·2023Sales Strategies and Approaches in a New World of Selling
Linked in·2023Sales Strategies for an Economic Downturn
Linkedin·2023Sales Strategy: Qualifying Opportunities
Linkedin·2023Sales Strategy: Using AI and Automation to Sell More
Linkedin·2023Sales: Customer Success
Linkedin·2023Social Media Strategy Certification
Hubspot·2020Digital Marketing
Google·2020DIGITAL MARKETING CAMPAIGNS MANAGEMENT
Edraak·2020Business Communication Skills in English
Mansoura University·2013Business Interview Skills in English
Mansoura University·2013ICDL
Mansoura University·2013PEACHTREE 2010
Mansoura university·2013Accountant Preparation
Mansoura university·2013ICDL
Mansoura University·2012Trained in Mansoura University management Accounting Department
Mansoura university·2010