Basic Info

Islam Aziz

6 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Senior Application Support Engineer at BFSoft

Experience Details

Senior Application Support Engineer

IT/Software Development

Manager

Duties and responsibilities:
 Support customers on site and off site through remote assistant and site visit.
 Handling tickets and follow-ups to resolve customer’s issues.
 Support different operation platform such AIX , Solaris, Windows, Oracle and SQL server
 implement System interfaces with other back office systems
 Handle upgrade and renewal plans for customers software
 Support customers administration team for daily and periodically maintenance and backup routine


Company Details

BFSoft

Giza, Egypt

N/A

Banking, Information Technology Services

N/A

Feb 2015 to Jun 2017 (2 years 4 months)
Senior Technical Support at Back & Front

Experience Details

Senior Technical Support

IT/Software Development

Experienced (Non-Manager)

Duties and responsibilities:
 Support customers on site and off site through remote assistant and site visit.
 Handling tickets and follow-ups to resolve customer’s issues.
 Support customers network, hardware and software solutions.
 Implement new customers network and servers.
 Responsible to travel to customer premises both in and outside of the normal working
hours.


Company Details

Back & Front

Cairo, Egypt

N/A

Information Technology Services

N/A

May 2014 to Feb 2015 (9 months)
Web application developer at Vertex IT and Web Solutions

Experience Details

Web application developer

IT/Software Development

Experienced (Non-Manager)

- Developing .Net 2.0 web applications
- Front End Design and Developments with Photoshop, CSS, HTML and AJAX
- Content Management customization
- Database MS SQL


Company Details

Vertex IT and Web Solutions

Egypt

N/A

Information Technology Services

N/A

Oct 2012 to Apr 2014 (1 year 6 months)
I.T. Supervisor at Stars Language School

Experience Details

I.T. Supervisor

IT/Software Development

Manager

Building an Autonyms School Bell System
Changing school internal broadcast system into an autonyms bell system with a computer and audio jack

 Operating & Developing School Camera System and Monitoring stations: Maintain camera recording files and camera operation, Support camera systems, managing lens upgrade and installation activities

 Implementing network printing servers and stations
Developing school network printing system for controlling documents flow and paper issuing

 Managing School Database “StudentDB, AttendanceDB, “
Operating data entry team for the process of enrolling student and accounting registered students as well as reporting behavior attendance and academics

 Building and implementing Student Grade Book Systems
Control the operation of school grades collection and processing then issuing certificate and reports documentation

 Developing & Building School networks infrastructure
Building and developing school computer labs and their network infrastructure

 Managing maintenance plan
Supervise and planning the maintenance plan of all school appliances and computers
hardware as well as voice and data network

 Managing Network Installations
Supervise network services installation maintain documents and references of the
school network mapping and structure for trouble shooting the network failure problems

 Managing and documenting the changes and expansion in network of both voice and data
Control and documentation of all new network nodes installed and updating school
network maps and documents as well as troubleshooting services


Company Details

Stars Language School

Egypt

N/A

Education

N/A

Oct 2011 to Oct 2012 (1 year)
Light current Network Engineer at Maximum Power Co.

Experience Details

Light current Network Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

 Cilantro (Baron Mall):
Supervise installation of: POS Communication Network, CCTV Network

 Cilantro (BUE):
Supervise installation of: POS Communication Network, CCTV, Sound System, MATV Network.

 Coffee Shop Company:
Supervise installation of: Sound system and MATV Network.

 “Alkhan” Kitchen Store:
Supervise installation of: sound system, SIP.


 Villa Dr. Hasan Rateb (CEO SAMA Holding company):
Supervise installation of: Computer Network, Sound System, IP camera Network


Company Details

Maximum Power Co.

Egypt

N/A

Construction - Industrial Facilities and Infrastructure

N/A

Sep 2010 to Mar 2011 (6 months)
Head of Networks department at Orientals for urban development (division of Orientals Holding)

Experience Details

Head of Networks department

IT/Software Development

Experienced (Non-Manager)

Supervise implementation of communication and data network.
Supervise installation of: Digital Signage Network.
Supervise implementation of light current systems ( Sound, MATV, CCTV, Internet network, Voice communication network)


Company Details

Orientals for urban development (division of Orientals Holding)

Cairo, Egypt

N/A

Construction - Residential & Commercial/Office

N/A

Mar 2010 to Sep 2010 (6 months)
IT specialist: at Orientals for urban development (division of Orientals Holding)

Experience Details

IT specialist:

IT/Software Development

Entry Level

Network & Hardware Help Desk Technician .
Web developer responsible for development and design of the baron mall web site
www.baronhomecenter.com


Company Details

Orientals for urban development (division of Orientals Holding)

Cairo, Egypt

N/A

Construction - Residential & Commercial/Office

N/A

Nov 2009 to Mar 2010 (4 months)

Achievements


Successfully integrate [MISYS Equation ] Core Banking System of El Baraka Bank of Egypt With Swift Fin Messages interface Through IBM MQ middle ware integration was dealing with MS Server 2008 and IBM AS/400 and I assist in solveing all technical issues faced the integration process from 2 years ago even before I was joined the team I have developed a strategy in attacking the problem and combined a new tools for reproducing the problem for international development and support team of FundTech Co. the owner of Swift Fin Message interface which led to achieving the integration successfully to add El Baraka Bank of Egypt to the few bank institutions which use MQSA For Fin Messaging Exchange


Building an Autonomous School Bell System
Implementing network printing servers and stations
Development and management of school online communication channels
Deploying School Information Management Systems



Education

B.Sc. Computer Science in Computer Science

Education Details

B.Sc. Computer Science

Computer Science

Misr International University (MIU), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr International University (MIU)
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Manart El Qahira

Egypt

2004

B / Very Good / 75 - 85%

N/A

Manart El Qahira
2004

Certifications

Certificate details

MCTS .Net2 Web application

Jun 2008

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCP Windows Server 2012

Apr 2015

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

Linux Administration

Jun 2003

Master Linux

N/A

Training/Course Details

Project Management Professional

Mar 2016

Becom Academy

PMI Official Preparation Track 35 Hrs

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

Adobe Photoshop Cs6Application AdministrationApplication ArchitectureApplication ImplementationApplication SupportArabicBankingC#.NetComputer ScienceConstruction - Industrial Facilities And InfrastructureConstruction - Residential & CommercialCreativeE-marketingERPEducationEnglishEnterprise Application SupportHard WorkerHead Of Networks DepartmentI.T. SupervisorIBM Middle WareITIT Specialist:ITIL FoundationInformation Technology ServicesLeaderLight Current Network EngineerLinux AdministrationMCP Windows Server 2012MCTS .Net2 Web ApplicationMS Exchange 2010Microsoft SQL ServerMission Critical ApplicationsNetwork AdministrationNetwork Domain Administration And SupportNetwork InfrastructureNetworkingOfficeOracle DBAPresenterProblem SolverProject Management ProfessionalReadingSenior Application Support EngineerSenior Technical SupportSoftware DevelopmentSwimmingUNIX AIXUNIX SolarisVMWareVirtualizationWeb Application DeveloperWeb Applications InfrastructureWeb Design & DevelopmentWindows Server 2008Windows Server 2012

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Web Applications Infrastructure

Web Applications Infrastructure

: Expert

: Extreme - I love it!

:

1-3 years

Virtualization

Virtualization

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft SQL Server

Microsoft SQL Server

: Advanced

: Extreme - I love it!

:

3-5 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

1-3 years

windows server 2012

windows server 2012

: Advanced

: Extreme - I love it!

:

Less than 1 year

MS Exchange 2010

MS Exchange 2010

: Advanced

: Extreme - I love it!

:

3-5 years

Adobe Photoshop Cs6

Adobe Photoshop Cs6

: Advanced

: Extreme - I love it!

:

3-5 years

C#.Net

C#.Net

: Intermediate

: Medium

:

1-3 years

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

1-3 years

Oracle DBA

Oracle DBA

: Intermediate

: Extreme - I love it!

:

Less than 1 year

UNIX AIX

UNIX AIX

: Intermediate

: Extreme - I love it!

:

1-3 years

UNIX Solaris

UNIX Solaris

: Intermediate

: Extreme - I love it!

:

1-3 years

IBM Middle Ware

IBM Middle Ware

: Intermediate

: High

:

Less than 1 year

ITIL Foundation

ITIL Foundation

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Application Support

Application Support

: Expert

: Extreme - I love it!

:

5-7 years

Application Administration

Application Administration

: Expert

: Extreme - I love it!

:

5-7 years

Network Infrastructure

Network Infrastructure

: Expert

: Extreme - I love it!

:

More than 7 years

Network Administration

Network Administration

: Expert

: Extreme - I love it!

:

3-5 years

Network Domain Administration And Support

Network Domain Administration And Support

: Expert

: Extreme - I love it!

:

3-5 years

Application Implementation

Application Implementation

: Advanced

: Extreme - I love it!

:

3-5 years

Application architecture

Application architecture

: Advanced

: Extreme - I love it!

:

3-5 years

Enterprise Application Support

Enterprise Application Support

: Advanced

: Extreme - I love it!

:

1-3 years

ERP

ERP

: Advanced

: Extreme - I love it!

:

1-3 years

Mission Critical Applications

Mission Critical Applications

: Advanced

: Extreme - I love it!

:

1-3 years

E-marketing

E-marketing

: Intermediate

: High

:

1-3 years

Web Design & Development

Web Design & Development

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Leader, Hard worker, Presenter, Creative, Problem Solver

Online Presence

https://www.facebook.com/eng.islamaziz

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