Islam Ahmed Yunis
Tour Operator at Vantage Travel International
Giza, Giza, EgyptWork Experience
Logistic OfficerFull Time
- Job Details:Take full responsibility for dealing with relevant customer complaints. Queries and requests for information from the start to the end of the process of solving customer issues. Handling problems by clarifying the customer's complaint. determining the cause of the problem, selecting and explaining the best solution to solve the problem for the customer.
Tour OperatorFull Time
Vantage Travel International
Jan 2019 - Present -6 yrs, 5 months
Egypt , Cairo
- Job Details:Worked for Vantage travel international as a Tour operator, handling incoming requests and find customers needs, as well meet and assist my guest by my self.
TelesalesFull Time
HMC maltinational marketing concepts
Jan 2015 - Mar 2015 -2 months
Egypt , Cairo
- Job Details:Personal Skills: 1. Communication kills: 2. Teamwork kills: 3. Team Leading and Organizing: 4. Adaptability and Working under Pressure: 5. Building Rapport and Handling Costumers
Customer Service and SupportFull Time
The United Company
Jan 2014 - Dec 2016 -2 yrs, 11 months
Egypt , Cairo
- Job Details:Workred for The United Company as a Call center customer service agent, Our career field which was providing online media packages in USA and Canada.
Education
BA in Tourism and Hotels
Helwan UniversityJan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
Bank abou zabi el watni secondary schoolJan 2010
Skills
Languages
English
FluentArabic
Fluent