Islam mamdouh sadek
cyber fraud prevention analyst at Alex Bank
Shubra, Cairo, EgyptWork Experience
cyber fraud prevention analystFull Time
- Job Details:monitoring Brand abuse and transactions on Digital channels made by DC&CC, internet banking & Geolocation logins for investigation to manage the damage caused by fraudsters and take necessary action during takeover attack to protect clients from fraud , using core banking operations systems to provide us data to proceed it .
Customer Service AssistantPart Time
Kazyon كازيون
Apr 2022 - Jun 2022 -2 months
Egypt , Cairo
- Job Details:receive complaints from clients with loyalty system and record it Customer relationship management system and help customer in using Kazyon Plus to redeem points.
Education
BSC in Business Information systems in Business information systems
Helwan UniversityJan 2018 - Jan 2022 - 4 yr
High School - Thanaweya Amma
el El Horreya Language SchoolJan 2018
Achievements
online courses in photoshop , ICDL and Digital marketing , data analytics basics, sql, spreadsheet
Skills
- Teamwork
- Threat intelligence
- Motivation
- Communication
- Self confidence
- Time Management
- Microsoft Office
- Digital Marketing
- Data Analysis
- Search Engine Optimization
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Google Data Analytics Certificate
Coursera·2023IBM Cybersecurity Analyst Specialization
Coursera·2023Process Data from Dirty to Clean
Coursera·2022Analyze Data to Answer Questions
Coursera·2022Share Data Through the Art of Visualization
Coursera·2022Prepare Data for Exploration
Coursera·2021Foundations: Data, Data, Everywhere
Coursera·2021Ask Questions to Make Data-Driven Decisions
Coursera·2021