
Islam Adel
Senior Billing & Accounting specialist at Fedex Express
6th of October, Giza, EgyptWork Experience
Senior Billing & Accounting specialistFull Time
Sep 2017 - Present -7 yrs, 10 months
- Job Details:• Generated timely and accurate invoices based on contracts, service agreements and billing information, adhering to rates, discounts and client-specific billing requirements. ▪ Managed invoice processing, resolving discrepancies, addressing unbilled accounts, contributing to efficient client billing resolution. ▪ Processed vendor invoices, reconciled accounts, ensuring timely payments and dispute resolution to maintain strong vendor relationship. ▪ Oversaw revenue & cost portfolio analysis, producing regular accruals expense report aligned with approvals, POs, cost centers, and GL. ▪ Analyzed and summarized data and trends to generate actionable insights for revenue reconciliations, duty billing, tax audits, planning department and postal agency interactions.
RETAIL SALES EXECUTIVE / OPS SUPPORT AGENTFull Time
FedEx / TNT Express
Jul 2013 - Sep 2017 -4 yrs, 2 months
Egypt , Giza
- Job Details:• Served walk-in customers by selling optional services and providing solutions to the customers' requirements regarding prices, types of services to maximize sales and achieve satisfaction. • Controlled the customers financial cycle ensuring customer problems are resolved quickly. • Connected with sales team to assess data from a variety of sources to gain insights into customers data analysis. • Monthly reporting on revenues and sales figures in addition providing justification on variances verses target.
Education
Master's Degree in Master's Degree, International Transport & Logistics
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2016
Commerce in accounting
Zagazig University (ZU)Jan 2002 - Jan 2006 - 4 yr
Achievements
▪ Saved $30K in vendor overpayment (2024). ▪ Resolved $400K unbilled invoices in 1 month. ▪ Reduced 20% in vendor & customer issues (2024). ▪ Drove 400% sales growth over 4 years in retail.
Languages
English
Fluent