Islam Zayd
Senior Associate
Dubai, United Arab EmiratesWork Experience
Customer Service consultant and senior tour guideFull Time
Dnata-Arabian Adventures
Feb 2015 - Oct 2017 -2 yrs, 8 months
United Arab Emirates
Acting team leader- front line adviserFull Time
Vodafone Spain - Vodafone International Services
Jul 2012 - May 2014 -1 yr, 10 months
Education
College Diploma in Hispanic Philology
Cairo University (CU)Jan 2010 - Jan 2011 - 1 Year
BA in Hispanic Studies in Hispanic Studies
Cairo University (CU)Jan 2003 - Jan 2007 - 4 yr
Skills
- Internet Research
- Customer Care
- Negotiation
- Screening
- Hospitality
- Tourism
- Microsoft Office
- Property Management
- Sabre Synxis Central Reservation System
- SAP business objects
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Languages
Arabic
FluentEnglish
FluentSpanish
FluentGerman
IntermediatePortuguese
Intermediate