Islam Muhammad
Microsoft Dynamics 365 & Ax Functional Consultant at United Oil For Processing And Packaging
Giza, EgyptWork Experience
United Oil For Processing And Packaging
Microsoft Dynamics 365 & Ax Functional ConsultantFull Time
Jan 2022 - Present -3 yrs, 6 months
Egypt , Cairo
- Job Details:Attending Microsoft Dynamics Ax 2012 " R3 " Implementation from scratch and learn by example Configure and apply production controlsettings such as, - Production calendar - Working time template - Resources - Operations - Bill of Materials: (BOM) - Production route Study Sales, purchasing and inventory management plus production control process and aware of some configuration and put it into practice Arrange master data and follow up to upload data entry to "ERP" using Excel upload Responsible forthe implementation of supply chain modules ( purchasing, inventory, sales and production ) Educate and support IT Team end users Communicate problems and issues to " ERP " provider`s company Following and achieving learning plans and the required learning readiness and certification objectives on time Gains understanding of user needs and collaborates with other consultants and support teams .
Production Operator{ ERP specialist}Full Time
Apr 2019 - Dec 2021 -2 yrs, 8 months
Egypt , Sharqia
- Job Details:Monitoring the production process understanding interconnectivity between the Production control module and other modules Following the status of the current production orders Apply different BOM components for differentsites for production Create, copy and define BOM components and lines creation of BOM versions Create BOMs not yet associated with an item Define working time templates and describe how they are set up Create working time calendars Create resources and setup resource groups set up and configure production operations and relations Create route groups and attach them to operations in the route Create and maintain routes and operations on the routes Create a production order manually Estimate, start, report as finished and end the production orders Edit the BOM in the production order before start the production order Approve and activate the BOM and Route numbers before starting the production order Checking the inventory On_Hand and help in Counting the sites, warehouses and tanks
Customer CareFull Time
- Job Details:.Act as a front-line interface with customers of Vodafone Egypt .Role involves responding to customers over the phone and resolving their inquiries .Own and manage the client relationship: resolving calls efficiently and effectively .Ensure service level agreements are met and maintained .Work as part of a team to ensure offering world-class Customer Service at all times .Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service .Use the job tools (telephone and computer) effectively.Accuracy in handling all assigned tasks .Maintain professional work relationships with colleagues, supervisor and manager
Production OperatorFull Time
- Job Details:Responsible for managing whole data of production during three shifts inside the factory , using [ SAP + EXCEL ] Programs Prepare and collect documents of production Entering the collected data information Generate reports
Education
Commerce English Section Department Of Accounting
Higher Technological Institute - 10th of Ramadan CityJan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
Caliphs Secondary schoolJan 2011
Skills
Languages
English
Advanced
Training & Certifications
ERP Microsoft Dynamics AX 2012 R3
United oil for processing and packaging·2019ERP SAP User
Ideal Standard International·2017English
Berlitz Egypt·2014