Islam Moustafa

Sales ExecutiveFull Time

• Job Details:I have consistently exceeded sales targets while actively contributing to various operational tasks and effective team management. Here are key highlights of my contributions, including a concise term for operational responsibilities Sales Strategy and Execution: I have successfully introduced and sold new products and services launched by Etisalat, creating new revenue opportunities. My sales strategies, including upselling and meticulous follow-up, have significantly contributed to revenue growth. Operational Efficiency: I play a critical role in enhancing operational efficiency. This includes preparing daily reports that provide essential insights into sales performance and customer interactions. These reports empower the team to make informed decisions and optimize our strategies. Additionally, I ensure the smooth launch of each workday by conducting thorough pre-launch checks, confirming the readiness of all systems, and promptly resolving any operational issues. Customer Relationship Management: I excel in building and maintaining long-term customer relationships, which have been instrumental in retaining existing customers and attracting new ones. This customer-centric approach has been a cornerstone of our success. Team Leadership Management: As a leader within the sales team, I effectively manage and motivate my colleagues to consistently meet or exceed sales targets. This includes setting performance goals, providing guidance, and fostering a collaborative work environment. Issue Resolution and Customer Satisfaction: I have a proven track record of resolving customer problems by providing them with tailored solutions. This not only ensures high customer satisfaction but also builds stronger customer loyalty.