Islam Mohamed Abdel Hamid

Hub managerFull Time

Store ManagerFull Time

• Job Details:• Manage daily operations of the branch in a line with company policies. •Provide a warm, friendly and welcoming atmosphere for both employees and customers. • Achieve sales target and projected profit with coordination with the team. • Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to the job description. • Ensure the branch is kept clean, safe and orderly. • Communicate personally with customers and resolve their complaints promptly to ensure customer satisfaction. • Develop action plans to enhance operational controls and optimize customer service. • Ensure the branch is opened and closed on a timely basis. • control goods orders,transfer transactions between stores ,customer returns or exchanges and whorehouse returns.

Senior Sales ExecutiveFull Time

• Job Details:• Built successful marketing sales pipelines by seeking out new leads and building strong partnerships. • Worked with sales and marketing teams to ensure product relevance. • Offered customers information about products, services, prices, and special offers. • Handled exchanges, returns, and refunds. • Followed up with customers to offer additional support and check resolution satisfaction. • Documented, researched, and resolved customer service issues.