Islam Mohamed Montaser Behiry

It Support Administrator at Badr Fiber Glass Factory

Jeddah, Saudi Arabia

Badr Fiber Glass Factory

Sep 2012 - Present -12 yrs, 10 months

Saudi Arabia , Jeddah

Job Details:Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Troubleshoot system and network problems, diagnosing and solving hardware or software faults, replace parts as required. Provide support, including procedural documentation and relevant reports. Set up new user accounts and profiles and deal with password issues. Support ERP System SAP Business one using SQL Database and after upgrading it to SAP Business One by HANA which create, remove, and define permissions of users, install the system in server or client’s PC’s. Support Fingerprint time attendance device and connect it with its software using IP network and print reports. Support CCTV software by monitoring it and playback as required

New Computer Land

Mar 2011 - Oct 2011 -7 months

Electronica Misr

Jun 2010 - Mar 2012 -1 yr, 9 months

Egypt , Alexandria

Job Details:The company for computer and software. Install and configure computer hardware. Install operating systems and applications to the customers. Install printers and networks, Follow up on customers and their problems and deal with them

Position in IT which can make use of my skills and developing myself to increase my knowledge and to be an effective person in the organization.