profile-img

Islam Ramzy Magdy

Senior Sales account Manager at TE Data

Dokki, Giza, Egypt

Work Experience

  • Senior Sales account ManagerFull Time

    TE Data

    Dec 2013 - Present -11 yrs, 7 months

    Egypt , Cairo

    • Job Details:Manage and develop existing accounts Develop new accounts sales leads Understand client’s requirements and prepare written proposals Ensure client’s requirements and expectations Maximize revenue from each client Responsive to deadline Prepare the team meetings Handling VIP customers and hard cases Building team spirit between team members Making balance between our company policy and client needs Follow team to achieve new account target Creating new leaders from team to achieve company’s goal Coach the performance of the subordinates to assure delivering the quality of work
  • Senior Sales RepresentativeFull Time

    TE Data

    Jul 2010 - Dec 2013 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:1. To implement ADSL work flow as needed. 2. Maintaining high quality standards in all work. 3. Managing employee performance within the department. 4.Dealing with walk in customers in order to help them handle cases 5. Submitting daily reports such as customer's cancellation, refunds and payments. 6. Identifying staff training needs and recommend the proper training. 7. Communicating with team to find possible solution for any problems may be happen in branch
  • Sales RepresentativeFull Time

    TE Data

    Sep 2008 - Jul 2010 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:1. Handling all the sales process with customers. 2. Follow up with the customers to confirm all sales operations. 3. Capture value from customers to measure their satisfaction from our products 4. Updating the existing database with the changes and the status of each customer 5. Serve customers with highly professional ways to keep their loyalty to my company
  • Sales Representative (Tele-sales)Full Time

    Mellon Telecommunications

    Dec 2007 - Sep 2008 -9 months

    Egypt , Cairo

    • Education

      • Bachelor's Degree in History

        Cairo University (CU)

        Jan 2002 - Jan 2006 - 4 yr

      • High School - Thanaweya Amma

        Orman School

        Jan 2002 

      Skills

      • Sales,Customer service,Business development,Product development,Marketing,Customer Satisfaction
      • Microsoft Office

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • Sales and marketing

        AUC ·2015
      • Strategic Management

        Internal Course (TEData)·2015
      Share this Profile