Islam Mohamed Khedr

Area Operations ManagerFull Time

• Job Details:Sales&KPIs: • Responsible for ensuring that stores are meeting KPIs and standard operating procedures in order to maintain brand and company standards. • Support stores in maximizing revenue and driving sales, in order to meet the monthly sales objectives. • Assist the Store & Assistant Managers in controlling shrinkage to the 5% acceptable limit in order to meet the company standards. People Management: Managing and developing the store staff in order to ensure a fully motivated and engaged workforce. Facilitate in conducting HR-related deliverables like appraisals, investigating, disciplinary issues etc in order to satisfy the HR/legal requirements. Representing the whole apparel devision on the process of recruting& hiring new candidates in the Middle East inclduing the new project of Emiratization events with MOHRE. Training and Development: Training store based staff in product knowledge, store operational procedures, customer service, selling skills etc in order to maintain store standards and drive sales. Communication and Reporting: Responsible for developing and maintaining an open, efficient and effective channel of communication with the store staff, office and other departments in order to ensure that accurate information is passed on in a timely manner. Responsible for ensuring that the store staff is kept fully informed and up-to-date on all information relevant to them, in order to ensure for them to meet company standards