Islam Khaled
Call Center Agent
Haram, Giza, EgyptWork Experience
Call Center AgentFull Time
Sep 2024 - Nov 2024 -2 months
- Job Details:Assisted customers with inquiries and provided support via phone. Handled customer complaints and provided effective solutions. Maintained customer satisfaction by ensuring timely and accurate service.
Education
Bachelor's Degree in Business Information Systems
Helwan UniversityJan 2024
Skills
- Microsoft Excel
- Administration
- Work Planning
- Management
- Data Analysis
- Creativity
- Project Management
- Problem Solving
- Time Management
- Critical Thinking
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Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
summer training in finance department
gulf of suez petroleum company·2023summer program in Entrepreneurship
commercial international bank·2022course in banking
the general agency for organization & administration·2022