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Islam Abu hares Muhamed

Call Center Agent

Zaytoun, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    National Bank of Egypt

    Aug 2022 - Jun 2023 -10 months

    Egypt , Cairo

    • Administrative ExecutiveFull Time

      Military service

      Jun 2021 - Jun 2022 -1 yr

      • Education

        • Bachelor's Degree in Arts

          Cairo University (CU)

          Jan 2020 

        Achievements

        I have 4 months of experience working in the customer service department at the British Council, where I effectively fulfilled the function of an outbound sales representative. This experience has given me important insights into client demands, addressing questions, resolving issues, and successfully engaging with abroad customer base. I have consistently met and exceeded sales targets, gaining recognised as a topachiever in the outbound team at BC for three consecutive months & also the Top achiever for the last Quarter.

        Skills

        • Microsoft Word
        • Microsoft Powerpoint
        • Microsoft Excel
        • Work Planning
        • Workshop Management
        • Human Resources (HR)
        • English Translation
        • Public Speaking
        • Risk Control Self Assessment
        • Computer Skills
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        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • English Upper intermediate level achieved

          British Council·2023
        • General English Course

          Real soft house·2019
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