Islam Samir Hegazy
IT Manager at Reefy Micro-Finance Enterprise Services, a CI-Capital Company
Cairo, EgyptWork Experience
IT ManagerFull Time
Reefy Micro-Finance Enterprise Services, a CI-Capital Company
Aug 2017 - Present -7 yrs, 11 months
Egypt , Cairo
Sr. User/ System Technical Support SpecialistFull Time
Weatherford
Jan 2009 - Oct 2013 -4 yrs, 9 months
Egypt , Cairo
IT Technical Support SpecialistFull Time
Weatherford
Jan 2004 - Dec 2008 -4 yrs, 11 months
Egypt , Cairo
Education
BSc in Biotechnology
Cairo University (CU)Jan 1999 - Jan 2003 - 4 yr
Skills
- Monitoring, troubleshooting, and common networking tasks.
- Technical Support
- Design, setup, & administer Microsoft Windows networks.
- Microsoft Windows
- Windows Server
- Active Directory
- System Administration
- Active Directory
- Vmware
- Cisco routing and switching, VLAN, site to site VPN and CIPT(Call manager 6.1)
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ICND1& ICND2.
Global Knowledge·2015Various QHSSE Trainings
Weatherford's Training Center ·2014ITIL Foundation V.3
Global Knowledge·2012Supervisory Development Program (SDP)
Weatherford's Training Center ·2011Advanced Installing and Configuring Windows 7
New Horizon ·2011Basic Interpersonal Skills.
Weatherford's Training Center ·2008Essentials for Enterprise Excellence.
Weatherford's Training Center ·2007Microsoft Certified Systems Engineer (MCSE)
OMS·2006A+ Certification
IBM·2004