Islam Hafez

Business Consultant at Netways

Nozha, Cairo, Egypt

Sep 2024 - Present -10 months

Egypt , Cairo

Arafa Holding

Jan 2019 - Aug 2024 -5 yrs, 7 months

Egypt , Cairo

Job Details:- Participate and lead operation and finance areas of implementation. - Prepare business requirements and create system design. - Participate in software configuration, testing, training and deployment. - Become proficient in assigned products. - Perform project management duties as directed. - Ensure quality assurance measures. - Proactively manage related parties’ relationships and become a trusted advisor. - Mentor associates on software functionality and methodologies to contribute to team success - Achieving engagement objectives. - Provide regular internal project reports when required. - Attend product functionality briefings and training sessions.

EME IT

Jan 2017 - Dec 2018 -1 yr, 11 months

Egypt , Cairo

Job Details:- Schedules and coordinates project resources to ensure right bench utilization and project profitability. - Ensures that the project team is successfully executing on the approved project plan. - Configures solution and Follows business processes. - Leads the discovery process, conducting business process analysis and gap analysis. - Demonstrates the solution to the prospect with particular emphasis on the business and competitive value of the solution. - Responsible for the design of modifications or extensions to the standard Microsoft Dynamics applications. - Working continuously on a task until completion. - Prioritizing and managing several open cases at one time. - Provide pre-go-live and post-go-live end-user support.