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Islam Gamal

Kia Cerato

6th of October, Giza, Egypt

Work Experience

  • Senior Client Relationship ManagerFull Time

    HC Securities & Investment

    May 2011 - Nov 2015 -4 yrs, 6 months

    • Job Details:• Initiate and develop relationships with potential clients. • Prepare full professional financial and technical fund and portfolio proposals. • Handle Time and Project Management related to establishing new mutual funds and portfolios. • Assist in drafting contracts, prospectus, marketing materials, EFSA filing, Launch Campaigns, Sponsor Bank Internal Procedures, Know Your Client Procedures, etc… • Maintain electronic and physical filing related to ongoing projects. • Collaborate with current bank clients to market our funds & develop specially-tailored marketing materials. • Increase awareness among HNWI. • Visit major institutions including banks, insurance companies, Universities etc… • Develop marketing material. • Handle client communication and reporting ensuring accuracy, quality and professionalism. • Handle client queries and requests. • Oversee corporate profile and website content. • Handle external relationships and communications with clients, service providers and regulatory authorities. • Troubleshoot and solve problems that arise on a day to day basis. • Represent AMD on corporate committees such as: Website, Corporate Profile and Newsletter committees. • Work closely with other departments within HCSI especially Compliance and the Corporate Communications Department in Communication, Public Relations and Advertising efforts.
  • MarketingFull Time

    Housing and Development Bank

    May 2007 - May 2011 -4 yrs

    • Job Details:• Assisted in building and implementing business strategies that fit into the bank’s strategy and drive the sales process in branch and to develop sales relationship with key targeted clients (Business Banking – Wealth customers) in branch and new to bank. • Set business plan and seek business opportunities to achieve it • Analyzed customer’s types & sell best fitting products • Focus on approved business through closing the new business deals. • Conduct sales meetings with targeted clients • Respond to and follow up on sales inquiries for targeted clients by email, telephone and personal visits • Maintain and develop a portfolio of key customer’s relationships • Generate new bookings and follow up on closing large ticket deals in all liabilities, assets & trade finance products
  • Customer Service officerFull Time

    6th of October Customs

    Jun 2004 - Jun 2005 -1 yr

    • Job Details:• Handel all costumer statement and suppliers. • Report to management regarding the finances of establishment • Follow up customers checks date • File all information (invoices and back-up documents)
  • Education

    • Master's Degree in Business Adminstration

      Arab Academy for Banking & Financial Science

      Jan 2008 

    • BA Finance in Finance

      Misr University for Science and Technology (MUST)

      Jan 2000 - Jan 2004 - 4 yr

    Achievements

    i had the opportunity to increase business scale at my current company twice and also with my previous employer and i have several success stories related to how to establish a deal and do all needed flow up until the deal closed and provide loyal client to my company

    Skills

    • learn new skill
    • Reading
    • Sales
    • Strategic Planing
    • Customer Service
    • Communication
    • Negotiation
    • Problem Solving
    • Project Management

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Certified Portfolio Manager

      Egyptian Investment management Association·2012
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