Islam Elsayed Foaad

UI DeveloperFull Time

• Job Details:UI Developer stands for User Interface Design, a technology-focused role that seeks to create digital software that entices the user into a seamless interaction between human and computer. This career path seeks to improve the user experience by making web page or software interactions simple, fun, easy and effective. You will find UI Developers almost anywhere there is a complicated technological system that interacts with a consumer; from the auto industry to software to cell phones. This user interface job requires strong design skills with a focus how the program engages the user in a positive experience. The design process includes consumer research into how people use the technology. This role is different than a UI Designer.

Technical support engineerFull Time

• Job Details:Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams ,

Technical support call center representative Full Time

• Job Details:• Working with customers/employees to identify computer problems and advising on the solution • Logging and keeping records of customer/employee queries • Analyzing call logs so you can spot common trends and underlying problems • Updating self-help documents so customers/employees can try to fix problems themselves • Troubleshooting system and network problems and diagnosing and solving hardware or software faults