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Islam Ahmed Fahmy

Operation Coach

Giza, Egypt

Work Experience

  • Operation CoachFull Time

    Exotic Colors General trading UAE

    Aug 2019 - Aug 2022 -3 yrs

    United Arab Emirates , Dubai

    • Job Details:*Report about the daily checklist *Lead a team to interact with customers *Ensuring store have enough stock *Receipt goods transferred from the main store and work on display without delay *Daily reports to the Store Manager about the work of staff *Daily review the cash balance after closing shift and delivered to store manager *Make sure the general shape of the branch and the extent of his need for maintenance work
  • Store ManagerFull Time

    Nespresso Egypt - Beverages

    Dec 2014 - Jun 2019 -4 yrs, 6 months

    Egypt , Cairo

    • Job Details:*Achieve sales target and coordination with the Director of Brand *Working on MTR weekly or above *Working on the weekly inventory, weekly testing, selling point and return goods *Monthly reports to the Director of Operations for the work of staff *Monitor each retrieval and switch operations to customers and make sure their work properly
  • Assistant Store ManagerFull Time

    Dalydress Fashion Retail

    Dec 2010 - Nov 2014 -3 yrs, 11 months

    Egypt , Cairo

    • Job Details:*Developing relationship with customers *Achieve sales target *Coordination with the Store Manager *Answer customer inquiries
  • Customer Service RepresentativeFull Time

    Vodafone

    Nov 2008 - Oct 2010 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:*Achieve monthly target *Marketing products to customer *Handel complaint and technical issue *Answer customer inquires *Daily report to supervisor
  • Education

    • Faculty of Commerce in Accounting

      Cairo University (CU)

      Jan 2012 - Jan 2016 - 4 yr

    • College Diploma in Business Administration

      Cairo University (CU)

      Jan 2009 - Jan 2010 - 1 Year

    • Business Administration in Management

      Cairo Academy of Arts

      Jan 2003 - Jan 2007 - 4 yr

    Skills

    • Microsoft Windows
    • Microsoft Office

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Planning , Leadership, Time management , Mind mapping

      Zedny·2009
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