
Islam Ahmed Fahmy
Operation Coach
Giza, EgyptWork Experience
Operation CoachFull Time
Exotic Colors General trading UAE
Aug 2019 - Aug 2022 -3 yrs
United Arab Emirates , Dubai
- Job Details:*Report about the daily checklist *Lead a team to interact with customers *Ensuring store have enough stock *Receipt goods transferred from the main store and work on display without delay *Daily reports to the Store Manager about the work of staff *Daily review the cash balance after closing shift and delivered to store manager *Make sure the general shape of the branch and the extent of his need for maintenance work
Store ManagerFull Time
Nespresso Egypt - Beverages
Dec 2014 - Jun 2019 -4 yrs, 6 months
Egypt , Cairo
- Job Details:*Achieve sales target and coordination with the Director of Brand *Working on MTR weekly or above *Working on the weekly inventory, weekly testing, selling point and return goods *Monthly reports to the Director of Operations for the work of staff *Monitor each retrieval and switch operations to customers and make sure their work properly
Assistant Store ManagerFull Time
Dalydress Fashion Retail
Dec 2010 - Nov 2014 -3 yrs, 11 months
Egypt , Cairo
- Job Details:*Developing relationship with customers *Achieve sales target *Coordination with the Store Manager *Answer customer inquiries
Customer Service RepresentativeFull Time
Vodafone
Nov 2008 - Oct 2010 -1 yr, 11 months
Egypt , Cairo
- Job Details:*Achieve monthly target *Marketing products to customer *Handel complaint and technical issue *Answer customer inquires *Daily report to supervisor
Education
Faculty of Commerce in Accounting
Cairo University (CU)Jan 2012 - Jan 2016 - 4 yr
College Diploma in Business Administration
Cairo University (CU)Jan 2009 - Jan 2010 - 1 Year
Business Administration in Management
Cairo Academy of ArtsJan 2003 - Jan 2007 - 4 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Planning , Leadership, Time management , Mind mapping
Zedny·2009