IM
Islam Essam Mohamed
Microsoft Dynamics 365 Functional Consultant at Arafa Holding Group
10th of Ramadan City, Sharqia, EgyptWork Experience
Microsoft Dynamics 365 Functional ConsultantFull Time
Arafa Holding Group
Jun 2022 - Present -3 yrs, 3 months
Egypt , Sharqia
- Job Details:- Ensure that business rules are applied to the ERP System (D365). - Deliver the best functional and technical solutions that help the business and are systemically applicable. - Guiding the users if they encountered any problems or confusion in any aspects of the ERP System (Modules) and providing support. - Giving training to users and ensuring that they use the ERP correctly and effectively based on my good knowledge of the business and the workflow. - Serious knowledge of the organization’s business and its workflow. - Create, maintain and update user permissions. - Creating user accounts using Microsoft Azure Portal Active Directory. - Installing features using Microsoft Azure Portal, Regulatory Configuration Services (RCS) and Life Cycle Services (LCS) and integrating with D365, such as an e-invoicing service.
Network EngineerFull Time
- Job Details:- Design and deploy functional networks (LAN, WLAN, WAN). - Configure and install software, servers, routers and other network devices. - Troubleshoots network problems. - Configuring VLANs.
Help Desk SpecialistFull Time
- Job Details:- Offer technical support to company staff and troubleshoot computer problems. - Review diagnostics and assess the functionality and efficiency of systems. - Implement security measures. - Install and update company software and hardware as needed. - report the cost of replacing or updating computer items.
Education
Bachelor's Degree in Computer Science
Future AcademyJan 2018
Skills
Languages
Arabic
FluentEnglish
Advanced