IM

Islam Essam Mohamed

Microsoft Dynamics 365 Functional Consultant at Arafa Holding Group

10th of Ramadan City, Sharqia, Egypt

Work Experience

  • Microsoft Dynamics 365 Functional ConsultantFull Time

    Arafa Holding Group

    Jun 2022 - Present -3 yrs, 3 months

    Egypt , Sharqia

    • Job Details:- Ensure that business rules are applied to the ERP System (D365). - Deliver the best functional and technical solutions that help the business and are systemically applicable. - Guiding the users if they encountered any problems or confusion in any aspects of the ERP System (Modules) and providing support. - Giving training to users and ensuring that they use the ERP correctly and effectively based on my good knowledge of the business and the workflow. - Serious knowledge of the organization’s business and its workflow. - Create, maintain and update user permissions. - Creating user accounts using Microsoft Azure Portal Active Directory. - Installing features using Microsoft Azure Portal, Regulatory Configuration Services (RCS) and Life Cycle Services (LCS) and integrating with D365, such as an e-invoicing service.
  • Network EngineerFull Time

    Egypt Tailoring Company

    Jun 2019 - Jun 2022 -3 yrs

    Egypt , Sharqia

    • Job Details:- Design and deploy functional networks (LAN, WLAN, WAN). - Configure and install software, servers, routers and other network devices. - Troubleshoots network problems. - Configuring VLANs.
  • Help Desk SpecialistFull Time

    Porto Group

    Jun 2018 - Jun 2019 -1 yr

    Egypt , Cairo

    • Job Details:- Offer technical support to company staff and troubleshoot computer problems. - Review diagnostics and assess the functionality and efficiency of systems. - Implement security measures. - Install and update company software and hardware as needed. - report the cost of replacing or updating computer items.
  • Education

    • Bachelor's Degree in Computer Science

      Future Academy

      Jan 2018 

    Skills

    • Computer Engineering
    • Dynamics AX
    • Microsoft dynamics 365
    • MCSA
    • CCNA
    • Networking
    • Network Troubleshooting
    • Support Services
    • Commitment to Excellence
    • Problem Solving

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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