IE

Islam Elsaid Elsaid

Product manager at Dafater

Mansoura, Dakahlia, Egypt

Work Experience

  • Product managerFull Time

    Dafater

    Jan 2022 - Present -3 yrs, 5 months

    Egypt

    • Job Details:- Defines the product vision, strategy, and roadmap - Conducts Market research and competitive analysis and understands the reasons customers purchase products - Gathers, manages, and prioritizes market/customer requirements - Ensures/tracks business cases and customer satisfaction goals are met by communicating closely with engineering, sales, marketing, and support - Act as Business domain subject matter expert - Develops positioning for the product and put the product growth plan - Reviews MVP/Prototypes/Release plans/ Release notes and ensure they meet and align to the product roadmap - Sets the OKRs/KPIs for measuring the product/features success - Puts Launch plans together with the tech team - Defines the Customer and User personas and understands their needs - Reviews and direct/align User Journeys and User story maps
  • Technical services managerFull Time

    Dafater

    Sep 2016 - Dec 2021 -5 yrs, 3 months

    Saudi Arabia

    • Technical Support SpecialistFull Time

      Ofiissoft

      Oct 2014 - Mar 2016 -1 yr, 5 months

      • AccountantFull Time

        Safa foam group

        Apr 2012 - Apr 2014 -2 yrs

        • Education

          • Master's Degree in MBA

            Mansoura University

            Jan 2021 

          • Bsc in Accounting

            Mansoura University

            Jan 2006 - Jan 2010 - 4 yr

          Skills

          • Agile
          • Customer Support
          • Customer Service
          • ERP
          • Management

          Languages

          • Arabic

            Fluent
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