IE
Islam Elhusseini Elshaikh
Call Center Agent
Haram, Giza, EgyptWork Experience
Call Center AgentFull Time
Modern motors
Jan 2021 - Aug 2021 -7 months
Egypt , Giza
- Job Details:● Registration of customer and vehicle data on the system. ● Activate the car warranty. ● Receiving complaints submitted by the client and working on solving them and following up after the complaint is resolved. ● A full explanation of the specifications, types, classes and prices of cars for the customer. ● Booking car maintenance appointments and clarifying maintenance items to the customer. ● Explain the types of spare parts to the customer and guide him to the nearest outlet of the company for receipt.
Hr SpecialistFull Time
Cataract pyramids resort
Jul 2017 - Jul 2019 -2 yrs
Egypt , Giza
- Job Details:As a personnel specialist, I help manage the human resources department within the hotel. In regard to checking the new applicants qualifications in order to be shortlisted for their interviews. Once a new employee is hired, I help complete their paperwork related to employee relations, payroll, and health benefits. And guide employees through policies and procedures and answer relevant questions. As well as assisting the managerial level whenever requested with strategic planning and any other administrative duties. Highly organized individuals with strong attention to detail and great people skills helped me excel as a personnel specialist. As well as being their possible administrator for the hotel's staff cafeteria and lockers and I also Manage Personnel Documents: One of the primary responsibilities is double-checking the correctness and completeness of all personnel documents. Ensuring the accuracy of salary data and personnel records, making changes when needed once their quire approvals are in hand. When a new applicant is being considered for a position, the whole team makes sure all forms are completed and verifies relevant information.
Education
Bachelor's Degree in economic and political science
Culture and Science Academy, 6th October CityJan 2014
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Communication skills
Cataract pyramids resort·2019Microsoft
Egyption Banking Institute·2018