IE

Islam Elhusseini Elshaikh

Call Center Agent

Haram, Giza, Egypt

Work Experience

  • Call Center AgentFull Time

    Modern motors

    Jan 2021 - Aug 2021 -7 months

    Egypt , Giza

    • Job Details:● Registration of customer and vehicle data on the system. ● Activate the car warranty. ● Receiving complaints submitted by the client and working on solving them and following up after the complaint is resolved. ● A full explanation of the specifications, types, classes and prices of cars for the customer. ● Booking car maintenance appointments and clarifying maintenance items to the customer. ● Explain the types of spare parts to the customer and guide him to the nearest outlet of the company for receipt.
  • Hr SpecialistFull Time

    Cataract pyramids resort

    Jul 2017 - Jul 2019 -2 yrs

    Egypt , Giza

    • Job Details:As a personnel specialist, I help manage the human resources department within the hotel. In regard to checking the new applicants qualifications in order to be shortlisted for their interviews. Once a new employee is hired, I help complete their paperwork related to employee relations, payroll, and health benefits. And guide employees through policies and procedures and answer relevant questions. As well as assisting the managerial level whenever requested with strategic planning and any other administrative duties. Highly organized individuals with strong attention to detail and great people skills helped me excel as a personnel specialist. As well as being their possible administrator for the hotel's staff cafeteria and lockers and I also Manage Personnel Documents: One of the primary responsibilities is double-checking the correctness and completeness of all personnel documents. Ensuring the accuracy of salary data and personnel records, making changes when needed once their quire approvals are in hand. When a new applicant is being considered for a position, the whole team makes sure all forms are completed and verifies relevant information.
  • ReceptionistFull Time

    Egyption international school

    May 2012 - May 2015 -3 yrs

    • Education

      • Bachelor's Degree in economic and political science

        Culture and Science Academy, 6th October City

        Jan 2014 

      Skills

      • HR Specialist
      • Data Entry
      • Customer services
      • Payroll
      • Microsoft Excel
      • Microsoft Office
      • receptionist

      Languages

      • Arabic

        Fluent
      • English

        Intermediate

      Training & Certifications

      • Communication skills

        Cataract pyramids resort·2019
      • Microsoft

        Egyption Banking Institute·2018
      Share this Profile