Islam Maher El Mashtooly

Shift operations managerFull Time

• Job Details:Continually improve efficiencies and identify improvements in the daily transport plan. • Review the operational plan to ensure it is achievable with the current depot status. • Facilitate the communication process for implementing the plan ensuring appropriate escalation procedures are followed with respect to potential operational risks. • Identify and authorise the improvement opportunities observed throughout the shift ensuring appropriate communications to planning are recorded. • Provide a concise shift review reporting significant issues encountered during the shift. • Manage operational team, including performance and standards and ensure staff work to the processes and procedures relating to the Transport operation. • Continually review the operational arrangements and controls to maximize the efficiency levels and targets utilized as KPIs. • Promote and manage health and safety. • Ensure procedural controls and instructions are achieving the desired records and standards in line with depot policy. • Communicate and assist identified improvement initiatives / opportunities for effective integration to depot Process. • Maintain and enhance effective working relationships with shift supervisors and their staff. • Recruitment of supervisory and driver staff as required. • Setting staff performance levels, providing feedback on achievement and identifying improvement opportunities.

Operations Supervisor for Saptco project in King Abdullah University for science and technology (KAUST) / Reliever for the project managerFull Time

• Job Details: Ensure compliance with transport policies, legislation, company policies and procedures with safety standards.  Develop plans and supervise various departmental meetings and participate in various growth based campaigns.  Analyze and ensure better result to fulfill all business requirements.  Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.  Analyze all opportunities and recommend ways to improve efficiency and reduce costs.  Supervise effective compilation and collection of information and data to enhance growth.  Prepare project updates within required timeframe and delegate individual tasks to all employees.  Manage efficiently the transportation fleet vehicles, making sure they are properly maintained and serviced; organize vehicle inspections.  Manage the dispatching, routing, and tracking of delivery vehicles.  Allocate assignments to drivers; Manage driver’ shifts/timesheets.  Train staff in department policies and procedures.  Planning all the operation trips on ILS system and follow up the tracking .  Replace contract manager in all him job duties. 2  Operation planning & Data Analysis Specialist Apr 2013 --- Feb 2016  Write out reports about the operation of Riyadh Branch ( The Main Station ) .  Scheduling buses and the development of operational plans on ORECAL TR system .  Preparation and analysis of operational and financial reports .  Handling and follow up the operation plan with the management .  Developed organizational skills and the ability to work for extended hours.  Review all touristic on daily basis Riyadh station transactions with the management. Additional Work: Executive Assistant For The Operating Manager – Riyadh Branch

Traffic SupervisorFull Time

• Job Details: Operations Supervisor Oct 2011 – Apr 2013 Supervising all Airport Services, Tourism and MICE conferences regarding to my team schedule.  Novartis Implant Traffic In Charge Feb 2010 – Oct 2011 Description:  Handling all Novartis requests concerning traffic and transportation with the cooperation .  Operating all Novartis requested related to traffic.  Handling all Novartis Events and inform the traffic. Dep. in case he need any extra Tour Leaders .  Following up with transportation and traffic Dep. for the daily movement with Novartis .  Ensure the quality of service ( buses , cars , drivers ) .  Record Novartis transactions on excel sheet.  Follow up all transactions with the transportation companies.  Get driver details from the supplier and deliver the details to Novartis implant or direct to client.  Follow up the bills and collect it from Seventeen on weekly basis.  Review all on daily basis Novartis transactions with the management.  Senior Tour Leader August 07 till Feb 2010 Description: eet & Assist the client inside the terminals ) Airport Rep. (. Organize everything to the client during his stay in Egypt and try to solve the problems .  selling the optional tours to the client .  coordinate the conferences and meetings inside Cairo and outside it .  make relations with our client inside Cairo and out side it .