
Islam Abd ElWahed Dawwod
Operations Manager at المعادى للتنمية والتعمير
Shorouk City, Cairo, EgyptWork Experience
Operations ManagerFull Time
المعادى للتنمية والتعمير
Feb 2022 - Present -3 yrs, 4 months
Egypt , Cairo
- Job Details:Establish and Implemented a new CRM that streamlined operations, leading to a [40]% increase in productivity. Develop and implement standard operating procedures to improve efficiency and productivity. Monitor financial performance and implement corrective actions as needed to achieve financial targets. Lead and mentor a multidisciplinary team, fostering a collaborative and productive work environment. Build and maintain strong relationships with brokers, clients, investors, and other key stakeholders. Conduct performance evaluations and provide feedback to enhance team performance and professional development. Synchronize the work in all company departments (marketing, sales, call center, inventory, contracts, and customer service) Update Units pricing and payment Plans to keep up sales operations.
Software Project ManagerFull Time
Dots Hub
Mar 2020 - Feb 2022 -1 yr, 11 months
Egypt , Cairo
- Job Details:Delivered, implement and monitor CRM to all departments of real estate companies. Working with more than 150 real estate companies, (developers and brokers) Successfully navigated complex regulatory environments, ensuring all projects met or exceeded local compliance requirements. Develop detailed project plans, including timelines, milestones, and resource allocation. Managing existing clients in a manner that grows business. Oversee the day-to-day operations of projects, ensuring adherence to schedules and quality standards.
Sales Team LeaderFull Time
- Job Details:Oversee the planning and execution of real estate events and marketing campaigns. Coordinate with marketing and events teams to ensure successful event delivery. Ensure events meet client expectations and generate desired outcomes. Monitor and manage the sales pipeline to ensure a steady flow of opportunities. Foster strong collaboration between sales, marketing, and events teams. Expanded the client base by [50] %, securing contracts with major real estate developers. Organized company events and exhibitions Aqar Show, The Investor Expo.
Sr. Business consultantFull Time
Dynamicslink
Nov 2017 - Jul 2018 -8 months
Egypt , Cairo
- Job Details:Responsible for finding new accounts. Plan field visits and follow up calls. Seek direct contact with ultimate decision makers. Achieve assigned targets on monthly and year to date basis. Study specifications of company products and competitive products available in the market.
Education
English Literature in Literature
Mokattam Academy of Modern ScienceJan 2003 - Jan 2006 - 3 yr
High School - Thanaweya Amma
Shopra alsanwayaJan 2002
Languages
English
Advanced
Training & Certifications
English Business Conversation
British Council·2009