Islam Essam Dakroury

Iskraemeco Energy Measurement

• Section Head - Projects ControlFull Time

  Apr 2022 - Feb 2023 -10 months

  Egypt , Cairo

  • Job Details:In my role as Section Head - Projects Control at ISKRAEMECO Egypt in New Cairo, I implemented robust project control processes that significantly improved efficiency and delivery across Egypt, as well as remotely in Africa, North Africa, and the Middle East. I successfully managed diverse projects, ensuring adherence to budgetary constraints, timely completion, and optimal resource allocation throughout the region. To mitigate project risks proactively, I developed a comprehensive risk management framework and effectively led cross-functional teams, implementing streamlined project control tools and systems. By establishing key performance indicators, I facilitated accurate project tracking and evaluation. Moreover, I implemented cost control measures that resulted in significant savings and optimized resource allocation. Aligning project schedules with objectives, I consistently delivered projects on time. Additionally, I provided comprehensive project control training, enhancing the skills and knowledge of my team members. Through fostering strong stakeholder relationships, I promoted effective communication and collaboration within the region, contributing to successful project outcomes.
• Team Leader - Service LeadFull Time

  Nov 2019 - Mar 2022 -2 yrs, 4 months

  Egypt , Cairo

  • Job Details:In my role as Team Leader - Service Lead at ISKRAEMECO in Egypt, New Cairo, I provided strategic guidance and empowerment to my team, enabling them to effectively cover project scopes and deliver exceptional installation and operations & maintenance (O&M) services. Through timely and efficient service delivery, I consistently exceeded client expectations while upholding rigorous quality standards. To support business growth, I identified and penetrated potential markets, actively contributing to pre-sales activities. By ensuring effective communication and alignment between the installation and O&M functions, I facilitated seamless project execution, resulting in successful outcomes. To optimize team performance, I implemented a Utilization system to measure staff contributions effectively. Additionally, I designed an automated workflow for an integrated ticketing system and utilized key performance indicators (KPIs). These measures improved operational efficiency and allowed for accurate monitoring and evaluation of performance. By resolving issues in a timely manner, I guaranteed high levels of customer satisfaction. This commitment to exceptional service led to recognition by the Egyptian Minister of Electricity, who acknowledged our team as the biggest achievers in the EEHC Project among multinational competitors. In handling a large client base of over 7,000,000 clients, I utilized tailored workflows for each project. This approach ensured 100% data accuracy and successful handover, resulting in streamlined operations and satisfied customers.
• Team Leader - Hardware Installation & CommissioningFull Time

  Mar 2018 - Nov 2019 -1 yr, 8 months

  Egypt , Cairo

  • Job Details:As a Team Leader in Hardware Installation & Commissioning, I undertook various responsibilities to ensure successful project execution. I began by identifying project scopes and accurately estimating costs and resources. Through effective recruitment and management of teams and subcontractors, I assembled skilled professionals who could deliver high-quality work within the designated timelines. To facilitate a seamless project rollout on a global scale, I established a tailored workflow that allowed for efficient coordination and execution. This global rollout capability enabled consistent and successful project implementation across different locations. Recognizing the importance of optimizing team performance, I implemented a staff contribution measurement system. By measuring individual contributions, I was able to identify areas of improvement and optimize the overall team's efficiency. Additionally, I developed a key performance indicator (KPI) framework specifically tailored to subcontractors. This framework ranked subcontractors based on their progress and the quality of their work, ensuring accountability and driving performance excellence. Clear and effective communication is crucial for successful project completion. To foster seamless collaboration, I established a clear communication workflow that facilitated information sharing, decision-making, and problem-solving among team members, stakeholders, and subcontractors. Furthermore, I tailored execution plans and handover processes to meet customer expectations and ensure their satisfaction. By paying attention to detail and addressing specific project requirements, I consistently delivered results that exceeded customer expectations.