Islam Hassem Bahnas

General Manager at TrueBlue MD

Cairo, Egypt

Oct 2024 - Present -11 months

United States

TrueBlue MD

Nov 2023 - Present -1 yr, 10 months

United States

TrueBlue MD

Sep 2022 - Oct 2023 -1 yr, 1 month

United States

Job Details:• Achieved a 127% increase in total monthly recurring revenue (MRR) by December 2023 compared to 2022 through strategic growth initiatives. • Optimized standard operating procedures (SOPs) resulted in a 33% improvement in workflow efficiency. • Improved shipping service level by 33% by effectively managing diverse vendors and 3PLs, resulting in streamlined operations and reduced business risks. • Boosted revenue by 20% by prioritizing new business development from key accounts. • Spearheaded collaboration with product development to improve software and CRM usability, leading to automation of manual tasks. • Trimmed cost of business operations by 27% by optimizing resource allocation, delegation, and budget management.

TrueBlue MD

Mar 2022 - Aug 2022 -5 months

Egypt

Job Details:• Developed a reporting and performance management system for contractors, leading to a 35% increase in performance. • Evaluated and renegotiated vendor contracts, saving 15% in costs across 7 vendors. • Redesigned employee training program, boosting productivity by 15% and overall ROI by 21%. • Established quality standards and implemented customer experience surveys, ensuring customer satisfaction and process alignment.

MBA in General Management
Heliopolis University (HU)
Jan 2024 - Jan 2025 - 1 Year
Bachelor's Degree in Energy and Renewable Energy
Ain Shams University (ASU)
Jan 2019