Islam Ahmed

Tedata Enterprise Operation Unit Head Full Time

• Job Details:Qualification: ITIL , CISCO , PMP Dedicated, Loyal, Valued and Empowered, Collaborative, Team oriented and highly motivated to succeed in any position. Strong knowledge of practices and principles of employee Management, including work assignment, planning, review and training staff in work procedures. Wide knowledge of techniques, procedures, policies, materials, equipment and supplies related to Operation, Construction, repair and maintenance of facilities and infrastructure found in municipal setting. Uncommon time management and organizational skills with attention

: Broadband Technical Support Team Leader Full Time

• Job Details: Organized and managed WOs eligibility issued by TE on a daily basis for end user installations and provisioning.  Coordinated home user visits on a daily basis and was directly involved in the hiring and selection process for new staff.  Contributed in the TNA program preparation and implantation.  Attended monthly board meetings and presented the achievement trend from the market.  Participated in the talants hiring and the selection process.  Planned the DSL staff schedule and prepared monthly and weekly reports for the department