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islam ahmed Elsayed

Export Logistics supervisor at Roots Marine Shipping

Heliopolis, Cairo, Egypt

Work Experience

  • Export Logistics supervisorFull Time

    Roots Marine Shipping

    Jun 2023 - Present -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Receive shipping order (Dry & Reefer & Special equipment & LCL ) from our Clients. • Handle all Agents shipments, with GLA . • Get the ocean rates from the shipping lines and carriers for export shipments • Issue Export customs certificates from Nafeza site & Arranging for the preparation of all required clearance documents in line with applicable laws and regulations and in coordination with customs teams. • Arrange for booking with the shipping line through their website •Identify, select, and manage relationships with trucking carriers, negotiating rates, And Follow up the fleet to ensure that they arrive at the loading site on time. • Oversee all documents such as (OBL - HBL–certificates of origin– Insurance Policy) . • Organize archive files (both manually and electronically). •Coordinate with the finance team for the accurate and timely issuance of billing and invoices to customers and following up on payments. • Liaise with customers regularly, update them on the shipment status, and resolve issues. •Preparation and accuracy of regular reports covering forwarding, clearance, and transportation details of export activities. •Coaching of team members and supports performance management/KPI achievement
  • Export Logistics supervisorFull Time

    Khedivial Marine Logistics

    Mar 2021 - Mar 2023 -2 yrs

    Egypt , Cairo

    • Job Details:• Obtain shipping order(Dry & Reefer & Special equipment & LCL ) by sea and Road Freight. • Negotiate with shipping lines for Special rates,Thc, free time in POD, and Road Freight. • Create on line booking & vgm & final . • Handle all Agents shipments, with WCA . • Contact with trucking carriers to arrange the shipments and verify the fleet arrival. • Create all documents (OBL - HBL-certificates of origin- Insurance Policy) • Organize archive files (both manually and electronically). •Issue and revise customer invoices . •Coaching of team members.
  • Export Logistics ExecutiveFull Time

    Ceramica Cleopatra Group

    May 2008 - Jun 2021 -13 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Collect shipping orders from the sales Dep to be shipped by sea, air, and Road Freight. • Lead the freight forwarders and shipping lines to get the best service. • Responsible to booking &vgm & final with all shipping lines . •Operate the trucking carriers with the lowest rates and revise their invoices. • Create all documents such as (invoices – packing list – OBL -certificates of origin- inspection certificate – Insurance Policy) • Create the loading Plan with the warehouse department. • Replay the customers’ complaints and special requests. And take the corrective action. • Arrange the inspection process with (SGS - Bureau Veritas – Intertek - TUV). • Generate reports for leadership review concerning transport contractors & shipping lines & freight forwarders' Performance and Cost reduction.
  • Customer Service ExecutiveFull Time

    Nile Engineering and Trade

    Aug 2002 - May 2008 -5 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Manage large amounts of incoming phone calls. • Welcoming the customer and Get information about thay Needs.. • Follow-up delivery order with the Office of Transportation and the customer • Resolving customer’s complaints and inquiries. • Follow-up maintenance contracts for companies • Follow-up the customer’s requests to extract Visa Shams - National Bank to Take advantage by credit Offers.
  • Education

    • Bachelor's Degree in law

      Ain Shams University

      Jan 1997 - Jan 2001 - 4 yr

    Achievements

    Negotiation with trucking carriers to decrease the cost 15% Dealing with Suez Canal insurance company instead of Misr insurance Company, which decreased the insurance cost 40%

    Skills

    • Microsoft Office Package
    • Oracle Database
    • IST Freight Forwarding Software

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Maritime Transport & Logistics Course

      Ceramica Cleopatra Group·2003
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