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Islam Ahmed Eldawy

Restaurant Manager at Bonsai Food

Riyadh, Saudi Arabia

Work Experience

  • Banquets and conferences operation managerFull Time

    Fairmont Hotels & Resorts

    Mar 2022 - Present -3 yrs, 3 months

    Saudi Arabia , Riyadh

    • Restaurant ManagerFull Time

      Emaar

      Apr 2021 - Feb 2022 -10 months

      Egypt

      • Restaurant managerFull Time

        Mugg & Bean KSA

        May 2018 - Present -7 yrs, 1 month

        Saudi Arabia , Jeddah

        • Job Details:Full responsibility about the restaurant and kitchen staff and management
      • Restaurant Manager Full Time

        Bonsai Food

        Nov 2017 - Present -7 yrs, 7 months

        Egypt , Alexandria

        • Job Details:• Floor supervision • Customer satisfaction • Consistency of levels of service • Training and daily briefing • Schedules and payroll • Standard testing • Menu engineering • Action plans • Recaps • Maintaining budget lines • Maximize profitability of the restaurant. • Maintains guest service standards. • Ensures that staff report on duty punctually. • Ensures that staff completely understand company policies & standards • Analyzing menus and products of competitive restaurants. • Supports training programs & trains staff. • Schedules staff as per needs of the business. • Handles guest complaints. • Inspect the physical condition of furniture and decorations. • Checks the tidiness & cleanliness of staff. • Maintains good relationship within the department and guests. • To be familiar with F&B and company standards. • Performs other duties as assigned
      • Education

        • High School - Other

          Hotels and tourism institute of Alexandria

          Jan 2004 

        Skills

        • Micros
        • Hospitality
        • Guest service
        • Management
        • Microsoft Word
        • excel
        • Opera
        • Budgeting
        • Menu engineering

        Languages

        • English

          Fluent
        • Arabic

          Fluent

        Training & Certifications

        • Complaints handling

          Fourseasons hotel·2015
        • Food and bevulution by Fourseasons hotel

          Fourseasons Hotel Alexandria·2014
        • Excellent Food And beverage service training

          Fourseasons hotel·2013
        • HACCAP

          Fourseasons alexandria y·2013
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