Islam Ahmed Eldawy
Restaurant Manager at Bonsai Food
Riyadh, Saudi ArabiaWork Experience
Restaurant managerFull Time
Mugg & Bean KSA
May 2018 - Present -7 yrs, 1 month
Saudi Arabia , Jeddah
- Job Details:Full responsibility about the restaurant and kitchen staff and management
Restaurant Manager Full Time
Bonsai Food
Nov 2017 - Present -7 yrs, 7 months
Egypt , Alexandria
- Job Details:• Floor supervision • Customer satisfaction • Consistency of levels of service • Training and daily briefing • Schedules and payroll • Standard testing • Menu engineering • Action plans • Recaps • Maintaining budget lines • Maximize profitability of the restaurant. • Maintains guest service standards. • Ensures that staff report on duty punctually. • Ensures that staff completely understand company policies & standards • Analyzing menus and products of competitive restaurants. • Supports training programs & trains staff. • Schedules staff as per needs of the business. • Handles guest complaints. • Inspect the physical condition of furniture and decorations. • Checks the tidiness & cleanliness of staff. • Maintains good relationship within the department and guests. • To be familiar with F&B and company standards. • Performs other duties as assigned
Education
High School - Other
Hotels and tourism institute of AlexandriaJan 2004
Languages
English
FluentArabic
Fluent
Training & Certifications
Complaints handling
Fourseasons hotel·2015Food and bevulution by Fourseasons hotel
Fourseasons Hotel Alexandria·2014Excellent Food And beverage service training
Fourseasons hotel·2013HACCAP
Fourseasons alexandria y·2013