Islam Mohamed Reda Ahmed

Account ManagerFull Time

HHonors Champion and Customer Excellence ChampionFull Time

• Job Details:As the Hilton Honors Champion for the property, I am the resident expert on the Hilton Honors Program. It’s my job to make sure we Honor every guest by ensuring their Honors number is on their stay, and selling enrollment into the loyalty program. Guest & Team Members are directed to me with any questions related to the program.

Front Office shift leaderFull Time

• Job Details:Register and process check in for all arrivals. •Handle guest check outs efficiently and professionally. •Update guest information into the computer after a complete check in. •Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. •Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.