
Islam Abou hashem
Sales Account Manager at Elezz engineering and hotel industries
Cairo, EgyptWork Experience
Sales SupervisorFull Time
Jul 2019 - Aug 2020 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Making daily meetings and review, the sales figures and the percentage required to achieve the daily goal, and provide an explanation of the required daily offers from the sales team. • Follow up the actual balances available within the branches, make an inventory of the required quantities from the sales team, and make transfers from the Warehouse to the branches. • Prepare sales reports every 3 hours and send them to the sales team for follow-up to achievement the daily target and offers. • Make daily visits to the branches to find out the challenges facing the sales representatives inside the branch and solve them by the branch management. • Making visits with sales representatives to Evaluation of customer satisfaction for the company with the products and services provides them. • Follow - up customer accounts to confirm the addition of the amounts owed to them and print the statements of accounts and send them to confirm. • Improve customer relationship management, provide training and support to the sales team, create a positive work environment to achieve sales goals and solve customer problems. • Making weekly meetings with the sales manager, prepare sales reports, actual sales figures, evaluate job performance and predict expected sales to achieve the targets.
KEY ACCOUNT SALES REPRSENTATIVESFull Time
Apr 2018 - Jun 2019 -1 yr, 2 months
Egypt , Cairo
- Job Details:• Daily follow-up of target customers, making the required visits, achieving the daily goal and the number of required offers, with an explanation of the offers provided by the company to customer. • Attend daily meetings with the supervisor to discuss the daily target, the expected target achievement percentage and the rate of daily visits to customers. • Submit daily orders to customers on the tablet and make sure that the order is sent to the warehouse and that the preparation for dispatch has begun at the agreed time. • Making an inventory of items that have problems with customers and send a file to the warehouse management to be taken from customers. • Check with customers to make sure they have taken all the items and left notifications. • Receiving account statements and sending them to customers to confirm their accounts with the company. • Follow-up to achieve customer satisfaction for the services and items provided by the company.
KEY ACCOUNT SALES REPRSENTATIVESFull Time
EL - ZAHRANI TRADING CO.
Sep 2015 - Feb 2018 -2 yrs, 5 months
Saudi Arabia , Jeddah
- Job Details:• Meeting customers, presenting items (PowerPoint) and explaining the advantages of products over competitors. • Follow-up until supply orders are issued for existing products and coding new items in the customer's system. • Activating the purchase order on the company's system (ORACLE ERP) and following up until send it to the warehouse to be prepared. • Follow-up with the warehouse until the purchase order is prepared and send to the customer and confirm receipt of all the items in the purchase order without any problems. • Arrange coordinators to send them to customers to arrange shelves with items sent for new purchase orders and arrange their existing items. • Making sales reports accompanied by photos of the shelves organized by the coordinators and containing the company's items. • Attend weekly meetings with the sales manager and discuss the sales figures, the percentage of collecting money, the new items for company that have been created in the system customers and the rate of turnover in the market. • Attend the company's festivals for the new items that have been created with customers to explain the advantages of the product and provide free samples to consumers. • Build strong relationships with customers, achieve sales growth and confirmation customer satisfaction.
Sales in DoorFull Time
SAUDI SUPER MARKET
Aug 2012 - Jun 2015 -2 yrs, 10 months
Egypt , Cairo
- Job Details:• Format the Items are on the shelves, make an inventory of the required quantities, and give them to the branch store to be prepared. • All items are well displayed in front of the customer for easy purchase, selection and comparison of all items. • Provide customer service to explain the displayed products and try to show the advantages and disadvantages of each product. • Doing supervisor work in some cases with some powers in making decisions. • Ability to solving the problems facing customers and make the shopping process enjoyable and make evaluations from customers to the branch to see how satisfied they are with the services provided to them.
Education
Bachelor's Degree in accounting
Ain Shams University (ASU)Jan 2013
Languages
Arabic
FluentEnglish
Advanced