Islam Elgamal
Operations Manager
Dubai, United Arab EmiratesWork Experience
Assistant Front Office ManagerFull Time
Resta Hotels & Resorts
Sep 2012 - Nov 2014 -2 yrs, 2 months
Egypt
- Job Details:i am in charge of the daily operation that involves any thing in the hotel (food operation, maintenance of the rooms, security, kitchen & restaurants, beach and pool safety, travel agent requests for guest....and so on) & also guest satisfaction, and handling their complaints as well.
tour leaderFull Time
Masters Travel Service (MTS Egypt)
Feb 2010 - Aug 2012 -2 yrs, 6 months
Egypt , Red Sea
- Job Details:ENGLISH REP
Education
College Diploma in Hotel Management
Higher Institute for Hotel Management (Egoth)Jan 1995 - Jan 1997 - 2 yr
High School - Thanaweya Amma
victory collegeJan 1994
Skills
Languages
English
FluentItalian
Advanced
Training & Certifications
Master
Nottingham international university·2017Diploma in human resources management
Mckenzie institute dubai·2017Diploma in Financial Management
Mckenzie institute dubai·2017Diploma in Total Quality Management
Mckenzie institute dubai·2017Diploma in Sales Management
Mckenzie institute dubai·2017Diploma in Marketing
Mckenzie institute dubai·2017Diploma in Project Management
Mckenzie institute dubai·2017TOEFL
2010