IG

Ishita Gupta

Administrative Secretary at Kaf by Kaf

Riyadh, Saudi Arabia

Work Experience

  • Administrative Secretary

    Kaf by Kaf

    Oct 2023 - Present -1 yr, 3 months

    Saudi Arabia

    • Job Details:Efficiently managed and organized calendars, scheduling appointments and meetings. Directed external agencies to deliver high-quality results across a diverse portfolio of fashion events, including collaborations with Adidas, Riyadh Fashion Week, Paris Fashion Week, and Ramadan pop-ups. Represented the company in collaborations with other groups, effectively presenting company profiles and fostering strong partnerships. Collaborated closely with the founder to develop and finalize the product and pricing catalogue. Handled the inflow and outflow of customer orders. Managed inventory and logistics by creating purchase orders (POs) and coordinating with the warehouse to ensure efficient stock management, minimizing potential delays, and ensuring timely product delivery to customers. Provided comprehensive training to new hires, ensuring their preparedness for successful event execution. Maintained and organized files, records, and office systems. Oversaw and coordinated day-to-day office administration activities. Maintained the office filing system and all personnel records. Resolved customer inquiries and complaints, ensuring a positive customer experience. Prepared Word, Excel, and PowerPoint presentations, agendas, reports, special projects, and other documents in support of organizational objectives.
  • IELTS Invigilator (Part Time)

    IDP (International English Language Testing System)

    Mar 2022 - Oct 2022 -7 months

    • Job Details:Conducted both paper-based and computer-based IELTS tests. Completed all mandatory training modules, including data protection, anti-fraud, and identity checks. Conducted test day photography procedures according to IELTS exam requirements. Assisted candidates before, during, and after the examination by directing them to their seats, advising them about permitted possessions at examination venues, and addressing their queries. Completed and maintained accurate records of exams, reports, and logs as required by IDP. Reported any incidents, emergencies, or breaches of security to the appropriate test supervisor. Gave instructions to candidates throughout the test by following the invigilator script. Actively monitored candidates during the IELTS test to ensure no violations of test conditions.
  • HR Assistant Manager

    Adsus (Pictor Technologies Pvt. Ltd.)

    Sep 2019 - Nov 2020 -1 yr, 2 months

    • Job Details:Resourced, screened, and shortlisted resumes through various job portals like LinkedIn, Naukri.com, and Monster.com. Managed and posted current vacancies on various job portals. Coordinated with the technical department to understand their requirements and define job positions. Supported the HR manager with payroll activities, defining salary slabs based on experience and profile. Administered compensation and benefits plans. Finalized offers and issued various letters, including offer letters, appointment letters, confirmation letters, increment letters, absenteeism notices, experience certificates, and relieving letters. Effectively managed welfare measures and organized management-employee get-togethers.
  • Customer Support Associate

    Accenture Solutions Pvt. Ltd.

    Jan 2018 - Aug 2019 -1 yr, 7 months

    • Job Details:Worked on various HR related portals like MyAssociateHub, Workday, Snow, ADP and SAP. Managed and handled all HR related processes for a US/Canada client specialized in clothing industry. Provided navigational support to the client for the designed HR portal for talent acquisition and hiring related queries. Assisted employees with HR related queries through calls, mails, and voice mails. Assisted employees in raising their concerns through MyAssociateHub and tracking progress of their cases. Performed activities like promotion/demotion/transfer of the employee on Workday. Setting up & resolving the cases at first call resolution basis on Snow deep dive for process enhancement and creating Workday SOP (Standard Operating Procedure). Assisted client employees to set up ADP accounts and download W2 forms from ADP.
  • Education

    • Bachelor's Degree in Human Resources & Operations

      Rayat & Bahra University

      Jan 2015 - Jan 2017 - 2 yr

    • Bachelor's Degree in Business Administration

      Guru Nanak Institute of Management & Technology

      Jan 2011 - Jan 2014 - 3 yr

    Skills

    • Creativity
    • MS Word
    • powerpoint
    • HRM Knowledge
    • RECRUITMENT & SELECTION
    • Team spirit
    • Interpersonal skills
    • Good communication skills
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