profile-img

Ishan Manil De Alwis

Creating seamless customer experience | Building lasting relationships

Dubai, United Arab Emirates

Work Experience

  • MerchandiserFull Time

    Millennium Fashions Industries Limited

    Feb 2024 - Feb 2025 -1 yr

    United Arab Emirates , Sharjah

    • Job Details:1. Spearheaded the transformation of a sustainable athleisure and lifestyle brand in the UAE into the top revenue generator, in the UAE based customer portfolio. 2. Led comprehensive product development cycles from concept to launch for new customer brands in the USA and UAE, achieving over 90% of development to commercialization. 3. Conducted detailed product costing to determine competitive selling prices for brands, delivering value-driven solutions beneficial to all stakeholders. 4. Managed the sample development process , guaranteeing timely dispatch and effective follow-up on approvals to meet production timelines. 5. Integrated customer purchase orders into internal data systems to optimize production planning. Ensure internal teams are well coordinated on customer product acceptance criteria and quality control practices that meet customer standards. 6. Develop supplier relationships for raw material sourcing, negotiating advantageous terms, prices, and delivery schedules for smooth production handover.
  • Senior Development MerchandiserFull Time

    InQube Global Private Limited, Ranala, Sri Lanka

    Dec 2022 - Dec 2023 -1 yr

    • Senior MerchandiserFull Time

      InQube Global Private Limited

      Dec 2022 - Dec 2023 -1 yr

      Sri Lanka , Colombo

      • Job Details:1. Oversee the complete product development lifecycle from prototype to commercialization ensuring budgeted sales forecasts are achieved. 2. Conducting of product costings, achieving company set profit margin levels. 3. Deliver exceptional customer service through timely responses and proactive communication, fostering strong relationships for customer retention and business growth. 4. Manage customer demand forecasts for seasonal fashion orders, optimizing raw material (RM) pre-booking, greige placements, and yarn ordering to minimize lead times. 5. Secure order commitments from customers for high-volume core products, ensuring all RM and capacity reservations are aligned for 100% on time delivery. 6. Establish relationships with large-scale suppliers for sustainable material purchases at competitive prices while ensuring compliance with material quality, color approvals, and testing requirements. 7. Collaborate with internal teams to ensure seamless transitions from product development to bulk execution. Provide accurate garment delivery dates based on supplier feedback, production capacities, and planned facility allocations. 8. Maintain meticulous record-keeping and timely data updates to enhance management insights and support cross-departmental decision-making. 9. Coordinate with technical, quality, and industrial engineering teams to ensure all product specifications are approved, addressing any product-related issues prior production commence.
    • Senior Development MerchandiserFull Time

      Hela Apparel Holdings PLC, Colombo, Sri Lanka

      Oct 2019 - Dec 2022 -3 yrs, 2 months

      • Education

        • Diploma in Marketing

          Sri Lanka Institute of Marketing

          Jan 2021 

        • College Diploma in Marketing

          Sri Lanka Institute of Marketing

          Jan 2017 - Jan 2021 - 4 yr

        • College Diploma in Business Studies

          National Institute of Business Management

          Jan 2015 - Jan 2015 - 0 Month

        • High School - Other

          Mahanama College, Colombo

          Jan 2013 

        Skills

        • Sales
        • Merchandising
        • Customer Care
        • Customer Service
        • Customer Support
        • Purchasing
        • Procurement
        • Fashion Sales
        • Inventory Management
        • New Product Development
        View More

        Languages

        • English

          Fluent
        Share this Profile