Irene Kamel

Customer Service

• Job Details:Collaborated with cross-functional teams to support banking operations and fostered effective communication with clients ensuring a seamless experience. Assisted in streamlining workflows by identifying inefficiencies and proposing improvements that enhanced productivity. Acquired knowledge of banking operations, financial products, and customer relationship management through mentorship and hands-on tasks, utilized tools such as (e-champs, cisco, hub,...etc) for data management and reporting.