Basic Info

Injy Said

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer care representitive at Vodafone UK

Experience Details

Customer care representitive

Customer Service/Support

Manager

Seeking for the customer's Satisfaction and Resolution for all his Issues


Company Details

Vodafone UK (multinational)

6th of October City, Egypt

More than 1000 employees

Consumer Services

www.vodafone.co.uk

May 2012 to present (4 years 7 months)
Customer service at Stream Global services

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Stream Global services

6th of October City, Egypt

501-1000 employees

Consumer Services

www.streamglobalservices.com

Jan 2012 to Mar 2012 (2 months)
Media assistant (intern) at Keys to Effective learning

Experience Details

Media assistant (intern)

Creative/Design/Art

Entry Level

Media assistant : It provide technical support in the editing and insertion of videos into other media, the preparation and development of PowerPoint Presentations, and other design/graphics related tasks for Company's products.


Company Details

Keys to Effective learning (multinational)

Cairo - Maadi, Egypt

51-100 employees

Education

www.keys2el.com

Jun 2011 to Dec 2011 (6 months)

Education

Very Good in Public relations and advertising

Education Details

Very Good

Public relations and advertising

University of wales UK, Egypt

B / Very Good / 75 - 85%

Related courses: Advertising , Public relations, Social marketing, Marketing communitation, & Direct Marketing

N/A

University of wales UK
2007 - 2011
High School - American diploma

High School Details

American diploma

Manara American school

Egypt

2007

A / Excellent / 85 -100%

N/A

Manara American school
2007

Training and Courses

Training/Course Details

ICDL

Apr 2007

Modern technology and Information

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAdvertisingAny Kinda FoodArabicChocolateConsumer ServicesCreativeCustomer CareCustomer Care RepresentitiveCustomer ScareCustomer ServiceDesignEducationEnglishFrenchHard WorkerICDLKeys To Effective LearningMedia AssistantMedia AssistentMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrganizerPlannerPublic Relations And AdvertisingShoppingSocialSupportVodafone UK

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Intermediate

: Intermediate

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Beginner

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Care

Customer Care

: Intermediate

: Medium

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Vodafone UK

Vodafone UK

: Expert

: Extreme - I love it!

:

3-5 years

Customer scare

Customer scare

: Intermediate

: Medium

:

1-3 years

Media assistent

Media assistent

: Beginner

: Extreme - I love it!

:

Less than 1 year

advertising

advertising

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Organizer, Social

Online Presence

NAhttps://www.facebook.com/InJySaeed@injyaminoNAInstagram InjyGamal

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