Ingy Muhammed Ahmed

Graphic Designer at Freelancer

Hadayek Alkobba, Cairo, Egypt

modelingFull Time

freeolancer

Jan 2020 - Jul 2021 -1 yr, 6 months

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May 2019 - Jan 2020 -8 months

Egypt , Cairo

Job Details:Increased accuracy in data entry, diligently reviewing documents for completeness before submission. Optimized order processing time with effi cient data entry techniques and streamlined workfl ows. Performed data entry for sales fi gures, metrics, and other customer data. Improved claims processing effi ciency by streamlining documentation and data entry procedures. Streamlined data entry procedures result in more accurate and timely log updates. Processed 500 customer records in 5 hours, following a marathon processing task for upcoming elections Combined and rearranged data from 50 source documents within a record period of 7 hour Tasks: Executed the input of up to 10,000 pages of data per month Input more than 3,000 customer orders into the company’s data management system each month, with a 97 percent accuracy rate Strive to meet a daily sales goal as an individual and a team

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Apr 2019 - Jan 2020 -9 months

Egypt , Cairo

Job Details:Answered all customer questions and complaints in a professional manner Strive to meet a daily sales goal as an individual and as a team. Placed phone calls offer customers high-quality products and services Built strong customer relationships with empathetic communication and active listening skills. Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.

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Apr 2018 - Jan 2019 -9 months

Egypt , Cairo

Job Details:Responded to and engaged with customers on social media pages to promote products and services. Increased audience engagement with consistent, high-quality content creation for various platforms. Educated employees about the importance of brand consistency on personal social channels as part of a comprehensive digital presence management program. Built strong relationships with infl uencers through proactive outreach efforts, resulting in increased brand visibility among key target audiences. Reduced response times for customer inquiries by streamlining workfl ow processes within the moderation team. Created and scheduled posts for Facebook, Twitter, Instagram, and Pinterest accounts; monitored engagement to identify trends in audience behavior Responded to customer comments on social media platforms as needed or when requested by a management team Managed blog calendar and posted articles per schedule; edited existing content as needed Collaborated with the marketing department to create engaging campaigns that leveraged social media platforms I worked closely with the sales team to promote products through relevant social media channels.