Ingy Hamza – Call Center Agent

Work Experience

Oct 2022 - Jan 2024 -1 yr, 3 months

Egypt , Cairo

Al nozha travel

Apr 2022 - Oct 2023 -1 yr, 6 months

Egypt , Cairo

Job Details:-Answer all inquiries of clients about travelling abroad through various channels. -Help clients with embassy communication for visa stamping and travel documents. -Make receipts for clients and register their requirement papers.

Ideal waves

Feb 2019 - Nov 2021 -2 yrs, 9 months

Egypt , Cairo

Job Details:-Greet/welcome customers ,direct them to the department needed . -Announce new positions /filter and call applicants - I reply to the social media pages of the company . - I answer calls and explain our services . - I photocopy/print files and register the employees on the system/soft files. - I collect the attendance of the employees . - I organize meetings between the owner and the employees with the guidance of the director. - I collaborate with the employees and give them the help needed

Heliopolis modern language school HMLS

Oct 2018 - Dec 2019 -1 yr, 2 months

Egypt

Job Details:I teach these classes: 1st, 2nd, 3rd and 4 th primaries. I teach them how to read , write, talk in French during the class. I start with them by the basics of learning French including alphabetical letters, phonetics, numbers, grammar, vocabulary and songs

Bachelor's Degree in Faculty of fine arts department of French tourism
Ain Shams University (ASU)
Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
Notre Dame des Apotres Zaitoun
Jan 2012