Ines Habib

Data Entry ClerkFreelance / Project

• Job Details:Worked in a project for Google through arabiclocalizer.com to evaluate and validate data in Arabic language (Jordanian dialect) that was collected from audio phrases, which will help Google with continuous improvement of their speech recognition feature.

Technical Support AdvisorFull Time

• Job Details:Responsible of creating technical tickets for customer’s problems and handling orders, rapidly responding to the customer and assisting the customer with installation and basic questions. Also responsible of providing the customer with knowledge about ADSL service, escalating issues to second level support, following customer problems and achieving customer satisfaction, increasing businesses diversify and products, and having the ability to receive and handling the complaints and providing technical support to the customers