IA
Inas Abdullah
HR Employee and General Manager
Cairo, EgyptWork Experience
HR Employee and General Manager
El Bagaa Restaurant
Jan 2022 - Jan 2024 -2 yrs
Egypt
- Job Details:Oversee daily restaurant operations, ensuring high-quality service and customer satisfaction. Manage staff recruitment, including advertising job vacancies, interviewing, and onboarding new employees. Develop and implement HR policies and procedures, ensuring compliance with labor laws and regulations. Monitor employee performance and conduct regular evaluations to ensure productivity and adherence to standards. Organize staff schedules and ensure optimal workforce allocation during peak hours. Handle employee relations, addressing grievances, and resolving conflicts to maintain a positive work environment. Supervise inventory levels, coordinate with suppliers, and ensure timely procurement of restaurant supplies. Monitor financial performance, including budgeting, cost control, and profitability analysis. Train and motivate staff to deliver excellent customer service and maintain high operational standards. Oversee payroll processing, including tracking attendance and calculating employee salaries. Ensure compliance with health, safety, and hygiene regulations in all restaurant operations. Analyze customer feedback and implement improvements to enhance dining experiences. Prepare periodic reports on restaurant performance and present them to stakeholders. Develop marketing strategies to attract customers and increase revenue.
Office Manager and Training Coordinator
Knowledge Center
Jan 2019 - Jan 2022 -3 yrs
Egypt
- Job Details:Oversee daily office operations, ensuring efficiency and organization of administrative tasks. Coordinate and schedule training programs, workshops, and events, ensuring proper resource allocation. Manage communication with trainers, trainees, and external partners to ensure smooth program execution. Maintain and update training calendars, participant databases, and course materials. Handle registration processes for training participants and respond to inquiries regarding available programs. Supervise office staff, assign tasks, and monitor performance to maintain productivity. Prepare and manage budgets for training programs and office operations. Organize and maintain office records, files, and documentation, ensuring accessibility and compliance. Assist in developing training content and materials in collaboration with trainers and subject matter experts. Monitor training sessions and collect feedback to improve the quality of programs. Ensure the availability and maintenance of training equipment, such as projectors and computers. Prepare and present reports on training outcomes and office operations for management review. Implement and enforce company policies and procedures within the office environment. Coordinate marketing efforts for training programs through social media and other channels to attract participants.
El Gezira Club
Jan 2013 - Dec 2013 -11 months
Egypt
- Job Details:Recruit, onboard, and manage temporary staff for the project's requirements. Develop and implement HR policies and procedures tailored to the project. Handle payroll processing, attendance tracking, and shift scheduling for staff. Conduct training sessions and address employee grievances to ensure a positive work environment. Maintain accurate records and prepare HR reports for project management.
Education
Bachelor's Degree in Social Service
Helwan UniversityJan 2001 - Jan 2005 - 4 yr
Skills
- Office management
- Microsoft Office
- human resources management
- Organizational skills
- Administrative Skills
- Communication and negotiation skills
- Leadership skills
- Presentation Skills
- Responsibility
- Time Management
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Languages
French
IntermediateEnglish
Beginner