Imad Mohsen

Business AnalystFull Time

• Job Details:Worked on a project for an insurance company “Wecover” in Dubai, to create an insurance aggregator system, I assisted the Project Manager in an international team of more than 10 employees (Mobile, frontend, & backend Developers, DevOps, QA, & UI/UX), I was responsible for: • Bridges the gap between stakeholders and the development team, interpreting business requirements into understandable development stories to match a final software product with the expected business value. • Conducted end-to-end requirements lifecycle, gathering, validating, and documenting business requirements using Jira and Miro for comprehensive and accurate documentation. • Analyzed sprints, data, backlogs. • Create documents such as Product Requirements Documents (PRD), Release Plan, • Develop Use Case Documents and User Stories using Miro and Jira to capture specific interactions, providing clear insights into user needs and system functionalities. • Estimated work plans, capacity, and releases. • Facilitate effective communication across the project team, ensuring clarity in complex

Product OwnerFreelance / Project

• Job Details:Worked on the Dual Studies System project for Alquds University, it’s a joint project between the German development agency (GIZ), Alquds University, and GFA, I was responsible for: • Work with the clients closely to identify their needs. • Collect and analyse product requirements. • Own, control, and prioritize product backlogs, agile product roadmaps, & workflow. • Prepare demos & presentations and gather feedback from customers. • Helping & advising customers on technical queries relating to products. • Write user stories, using Jira. • Prepare full Product Requirements Document (PRD) including Vision, objectives, Features, use cases, functional requirements, Usability, System and Environment Requirements. • Follow up on all project tasks with the technical team. • Help with managing the application design (UI/UX - Prototyping and mockups) from A to Z. • Produce software products across the Product Life Cycle (PLC). • Define business value & future vision to produce software across the Product Life Cycle (PLC). • Help to define & announce releases & version control. • Maximizing the value that the team delivers. • Help & manage QA for testing the product. • Manage the project using Atlassian’s suit such as (Jira, Confluence ...etc.). • Reporting to the CEO, Prepare and submit the necessary reports.

IT ConsultantFull Time

• Job Details:Provided 1st level IT Support (Win Server 2008, MS 365, MS Dynamics 365 /Customer Service solution, SAP, Unix, Jira, ) following ITIL v3, for our main customer which is a multinational German company “Dialog-Semiconductor”, taking (calls, emails, Skype) 24/7 Shift Schedule (Early, Late, Night, & Standby Shifts at the weekends).