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Ihab Khalil Rizk

Supply Chain, Logistics, Analysis

Heliopolis, Cairo, Egypt

Work Experience

  • Supply Chain ManagerFull Time

    Second Cup

    Apr 2018 - Present -7 yrs, 2 months

    Egypt , Cairo

    • Job Details:Collect process and communicate relevant data in a timely manner, prioritizing where necessary. Place, track and coordinate all stock purchase orders into the markets to agreed timings and KPI’s. Complete analysis on the assortment inventory policy by stocking unit. Create and maintain accurate files and reports. Review and make recommendations for change in all processes regarding the specific department to improve contribution to the Business. Track product availability in time for all sales plans and specifically ensure stock cover is appropriate for planned sales events. Manage all distribution (with cross border logistics requirements) to the markets and stores ensuring high service levels from supplier to DC to store, to agreed KPI’s. Coordinate stock movements in all inventory holding points to an agreed budget level. Ensure department complies with company, local market and legal policies, procedures and guidelines. Work to the service level and demand accuracy agreements within the EMEA and MENA SCO teams. Act as ambassador for department and company at all times. Responsible for maintaining the ethical standards of Company including minimizing the environmental, health and safety risks in the workplace, responsible for reporting potential risks, real accidents and near misses to relevant managers Develop internal and external relationships to benefit the Business. Regularly inform the MENA and EMEA functional teams on forecast, inventory and distribution performance. Drive cross functional partnerships with corporate logistics, IT and finance
  • Regional Procurement OfficerFull Time

    Starbucks - Alshaya

    Mar 2016 - Apr 2018 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:Collect process and communicate relevant data in a timely manner, prioritizing where necessary. Place, track and coordinate all stock purchase orders into the markets to agreed timings and KPI’s. Complete analysis on the assortment inventory policy by stocking unit. Create and maintain accurate files and reports. Review and make recommendations for change in all processes regarding the specific department to improve contribution to the Business. Track product availability in time for all sales plans and specifically ensure stock cover is appropriate for planned sales events. Manage all distribution (with cross border logistics requirements) to the markets and stores ensuring high service levels from supplier to DC to store, to agreed KPI’s. Coordinate stock movements in all inventory holding points to an agreed budget level. Ensure department complies with company, local market and legal policies, procedures and guidelines. Work to the service level and demand accuracy agreements within the EMEA and MENA SCO teams. Act as ambassador for department and company at all times. Responsible for maintaining the ethical standards of Company including minimizing the environmental, health and safety risks in the workplace, responsible for reporting potential risks, real accidents and near misses to relevant managers Develop internal and external relationships to benefit the Business. Regularly inform the MENA and EMEA functional teams on forecast, inventory and distribution performance. Drive cross functional partnerships with corporate logistics, IT and finance
  • Fresh Electric For Home Appliances

    • Supply Chain ManagerFull Time

      Mar 2014 - Apr 2015 -1 yr, 1 month

      Egypt , Cairo

      • Job Details:I am engaged in every facet of the business process – planning, purchasing, production, transportation, storage & distribution, customer service, customs clearance and more. Provide direction, guidance, and leadership to the supply chain network related to associates, service, inventories, demand and supply planning. Responsible for the planning of all procurement, supplier management, inventory control, in bound freight logistics and scheduling activities. Develop annual purchase plans and Supply Chain Initiatives. Responsible for successful execution of Supply Chain plans and Initiatives. Develop and implement supplier strategies that improve supplier quality and reduce lead times, material costs, and inventory levels. Develop, foster, and maintain relationships with supplier partners. Responsible for understanding and following current procedures and policies related to supply chain. Responsible for creating / improving supply chain procedures and insuring department / cross functional department compliance. Maintain key performance indicators and report monthly. Develop a relationship and work closely with the Sales & Marketing group to create a demand planning process. Review existing scheduling process and lead a team to improve. Establish and promote a work environment amongst co-workers and direct reports that is focused on the customer, builds team, and supports company policies.
    • Senior PlanningFull Time

      Apr 2013 - Mar 2014 -11 months

      Egypt , Cairo

      • Job Details:Act as the primary Supply Chain contact for internal customers and external suppliers regarding production management. Identify, understand and communication plans with the appropriate individuals (including Shop Floor, Job Shops, Sourcing, Engineering, etc.) to discuss issues and results related to tooling availability and service. Identify and resolve supplier, machine and labor capacity roadblocks. Respond to all internal and external customer messages within the expected timeframes. Review and address issues related to supply and demand variation. Take appropriate action to prevent job shop disruptions and reschedules. Maintain data integrity in the system (examples: planner codes, order dates, etc.) Provide verbal and written information as required related to supplier performance, service level, machine / labor capacity, constraints, or other items pertaining to the availability of tooling or delivery to a facility. Prepare, print and distribute monthly reports and departmental key performance indicators to management, internal customers and external suppliers. Participate in department meetings. Identify product and system flow improvements to eliminate nonvalue added operations. Verify delivery and terms of order with suppliers. Open and process manufacturing orders / purchase orders. Schedule, and manage purchase orders / manufacturing orders based on changing customer needs. Communicate priorities for processing workflow through receiving, inspection, or other departments to stock components. Analyze impact of non-conforming materials (NCM’s), determine the appropriate action plan, and ensure that suppliers and internal departments follow up as required. Participate in departmental projects.
  • Business Analyst - E-CommerceFull Time

    Jumia

    Nov 2012 - Mar 2013 -4 months

    Egypt , Cairo

    • Job Details:Design business models to track sales and commercial performance and prepare daily reports to buyers to help improve their KPIs • Design and conduct CS performance analysis • Data integrity lead • Conduct marketing analysis to track performance (visits, conversion rates, new vs. returning customers, marketing efficiency, ROI..etc) • Prepare daily, weekly and monthly performance reports to Rocket Internet (Jumia’s incubator based in Germany) • Prepare various ad-hoc analysis based on company needs • Automate processees and standardize reports
  • Education

    • Bachelor's Degree in French Language

      Ain Shams University (ASU)

      Jan 1995 - Jan 1999 - 4 yr

    • High School - Thanaweya Amma

      College De La Salle

      Jan 1995 

    Skills

    • Microsoft Powerpoint
    • Microsoft Word
    • Microsoft Windows
    • Microsoft Office
    • Business Analysis
    • Negotiation
    • Microsoft Excel
    • Analysis
    • Logistics
    • Supply Chain
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Advanced
    • Italian

      Beginner

    Training & Certifications

    • Lean Six Sigma - Green Belt

      International Quality Federation·2017
    • FIATA DIPLOMA

      Arab Academy for Science, Technology & Maritime Transport·2015
    • CISCM

      Certified International Supply Chain Manager·2015
    • Ielts

      British Council·2012
    • TCF

      CFCC·2012
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