Ihab Thabet

Spare Parts ManagerFull Time

Spare Parts ManagerFull Time

Spare Parts ManagerFull Time

• Job Details:• Maintains a balanced inventory consistent with the requirements of the service department, commercial & wholesale accounts, and the do-it-yourself public. • Assists in establishing pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. • Establishes individual parts inventory levels and balances them for maximum turnover. • Monitors and adjusts inventory to minimize obsolescence. • Ensure that all returned or warranty parts are properly tagged so that the dealership recovers full credit from the factory. • Assists in the supervision of the stock order procedures. • Ensure technicians are adequately supplied with all parts and materials as needed. • Oversees Purchasing of supplies & materials for Service Department. • Conforms to policy on the special ordering of parts. • Analyzes sales, expenses, and inventory monthly to maintain profit goals. • Administers a new aggressive wholesale & retail parts program to produce profit. • Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers. • Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs. • Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness. • Provides technical assistance to employees and customers. • Coordinates a prompt, efficient, and timely flow of paperwork. • Directs shipping and receiving efforts to ensure timely processing. • Assists in developing sales promotions. • Seek out new parts business. • Seek out new vendors, suppliers and manufactures and negotiate terms and pricing for greater profitability. • Enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction. • Handles customer complaints immediately and according to the Company’s guidelines, forwards all concerns to the Vice President. • Ensures that all dealership purchases are properly accounted for before payment is made. • Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales. • Maintains professional appearance. • Accepts other responsibilities as requested by the General Manager or dealer principal.