Ihab Mahmoud Kotb
Group IT Director
Maadi, Cairo, EgyptWork Experience
Group IT DirectorFull Time
- Job Details:Leading an IT team of 24 across multiple locations, focusing on aligning IT with business goals, streamlining operations, and promoting growth through technological innovation. •Oracle EBS Optimization: Led enhancements for PTP and OTC cycles, reducing processing times by 30% and boosting transaction accuracy by 20%, improving procurement efficiency by 15% and reducing order errors by 25%. •ODOO Implementation: Deployed ODOO across HR, CRM, and ticketing functions, cutting response time by 40% and support costs by 30%, enhancing employee satisfaction and customer service. •Strategic IT Roadmap: Launched a three-year IT roadmap projecting 20% operational cost reductions and 40% digital capacity growth. •T Budget Management: Managed a LE 15M budget, achieving 10% year-over-year cost savings across infrastructure, security, and application development. •User-Centric Development: Established cross-functional user groups, improving engagement by 35% and reducing project feedback loops by 25%, aligning technology with business needs.
ICT Business Development & Digital Transformation ConsultantFreelance / Project
- Job Details:Driving client growth by delivering tech solutions that streamline processes and enhance market competitiveness. •Oracle EBS & Fusion Enhancements: Improved transaction accuracy by 25% and efficiency by 15%, reducing manual processes by 30%. •Strategic Transformation Models: Designed models improving on-time project completion by 20%, increasing client ROI. •Business Development Strategy: Expanded client base by 35% and revenue by 20% through targeted strategies. •Customer-Centric Solutions: Collaborated with product teams to boost satisfaction by 25% and adoption rates by 20%.
Deputy CIO & Digital Transformation DirectorFull Time
- Job Details:IT Leadership & Infrastructure: Led a 22-member team across multiple sites, overseeing IT operations, network/server infrastructure, disaster recovery, and telecom systems, ensuring stable business operations and high data integrity. •Oracle Fusion ERP & SAP Success Factor Implementation: Led migration from Oracle EBS to Fusion ERP, achieving 30% higher transaction accuracy and 20% more operational efficiency, while SAP Success Factor rollout increased employee data accuracy by 25% and streamlined HR processes. • IT Strategy & Policy Development: Established IT strategies and policies aligned with business objectives, enhancing agility by 40% and supporting scalable growth. •System Evaluation & Market Analysis: Assessed IT and market trends, reducing system downtime by 15% and enhancing service reliability for continuity. •Crisis Management & Stabilization: Reduced incident recovery time by 20% through effective troubleshooting and senior management reporting. •Cross-functional collaboration: Worked with business units, Group IT, and Shared Services to meet client expectations, achieving 95% project success rate with on-time, in-scope, and on-budget delivery.
Group IT DirectorFull Time
Global Catering Services
Oct 2015 - Jan 2021 -5 yrs, 3 months
United Arab Emirates , Abu Dhabi
- Job Details:Direct a team of 24 employees across 13 companies, including 1 holding, 7 restaurants, 1 retail, 1 coffer Brand, 2 wholesales, and 1 FMCG, Locations across the Middle East (UAE-KSA-Egypt) and UK. •Digital Transformation: Implemented MS Dynamics NAV 2015 for PTP, OTC, and HCM modules, cutting transaction time by 35% and data errors by 30%. •Oracle Fusion Migration: Oversaw migration to Oracle Fusion across 45 sites in UAE, Egypt, and KSA, improving data visibility and alignment with HQ standards. •Asset & Change Management: Enhanced asset lifespan by 25% through strategic tracking and maintenance. •IT Strategy & Projects: Defined long-term IT strategy, ensuring projects met objectives, deadlines, and budgets. •ISO 27001:2013 Certification: Achieved certification with minimum findings, adding four best practices for enhanced security
Education
MBA in Business Administration
Arizona State UniversityJan 2018 - Jan 2018 - 0 Month
BSc in Accounting
Cairo University (CU)Jan 1993 - Jan 1997 - 4 yr
Achievements
1. Leadership in Digital Transformation Oracle Fusion ERP Deployment: Oversaw Oracle Fusion ERP migration across 14 companies, improving transaction accuracy by 30% and increasing operational efficiency by 20%. SAP SuccessFactors Implementation: Streamline HR functions by improving data accuracy by 25% and reducing HR processing time, enabling data-driven decisions. 2. ERP & IT Strategy Expertise Successfully managed ERP solutions including Oracle EBS, Fusion, and MS Dynamics, optimizing core business processes, including Procure-to-Pay (P2P) and Order-to-Cash (O2C), and providing data-driven insights for informed decision-making. Reduced system downtime by 15% through proactive IT landscape assessment and market analysis, enhancing reliability and supporting business continuity. 3. Process Optimization & Cost Efficiency Achieved 15% cost savings through strategic project planning with Agile and Waterfall methodologies in diverse, large-scale pre-opening projects.
Skills
- Team management
- IT Strategy , Policy , Procedures
- Vendor Management
- Project Management
- IT Operation Management
- Sap B1
- Microsoft ynamics NavisionD
- Business Analysis
- Business Intelligent
- Mcse/mcitp
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Oracle Fusion ERP
Oracle·2018Micros Fidelio Simphony
Micros Fidelio·2018PMP
RITI·2015CISA (Certified Information system Auditor)
ISACA·2015CISA
ISACA·2014Microsoft Dynamics Navision 2015
Microsoft·2014Aruba Wireless
Aruba - Dubai·2014HP Network
HP Egypt·2013Microsoft® Certified Technology Specialist CRM
Microsoft® ·2012Customer Relation Ship Management
Microsoft·2011MS ERP Great Plan
MS Kuwait·2011Advanced Leading Management Team
Crowne Plaza Kuwait·2010Communication
Crowne Plaza Kuwait·2010ITIL V3
EXIN·2010SUN Finance System
Micros Fidelio·2010Microsoft Certified Database Administrator
Microsoft·2008ITIL V2
EXIN·2007Juniper Network Internet Associate
Juniper·2007CCNA
CISCP·2007Juniper Firewall
Yat·2007CCNA
CISCO - YAT·2007Microsoft Certified Systems Engineer
Microsoft·2007MCSE 2003 Security + Messaging
YAT·2004