Ides Antoine Kameni

Customer Service AdvisorFull Time

• Job Details:Performed a variety of tasks such as inbounds and outbound calls; Advice customers on how to Book cars online, Amend and Cancel bookings through phone calls, Emails, and Live Chat in the French and English languages. Provide exceptional assistance service via various channels on a consistent basis and building of strong customer relationships. Provide also assistance to customers once at the Car Hire Company Rental Desk.

Logistics OfficerFull Time

• Job Details:• Deliver meaningful assistance in the execution of Inventory control aligning with the FIFO method. • Assist the administrative manager in the procurement and the regulation of the company’s facilities acquisition. • Assist with the Handling of the End 2 End Supply Chain and Logistics Operations. • Facilitate the Process-Oriented View of the Organization to enable information sharing between different departments to avoid the SILO EFFECT. • Significantly improved the Package, inspection, and supply of materials to all the commercial departments under the company’s rules and compliance. • Conduct feedback gathering from clients to improve the company’s services; Ensuring the safe and timely pick-up and delivery of shipments aligning with the company’s quality standards. • Communicate with different external stakeholders aiming to improve documentation flow and importation life cycle time and to prioritize deliverables; Follow up with Airports and Ports Freight forwarding and withdrawal processes.

Sales Representative and Supply Chain CoordinatorFull Time

• Job Details:• Organized sales visits and Business Development with clients to improve the company’s services and products. • Develop proposals with vendors and suppliers to decrease the purchase cost of products and increase revenue. • Overseeing supply chain operations; reviewing, facilitate, and routing purchase orders, answering customer queries to ensure deliverables. Negotiate contracts with vendors, and wholesalers. • Carry out Market research activities, drive prospects, and participate in the entire sales campaigns, and exhibitions to enhance the company’s visibility and revenue. • Execute the order fulfillment and sales process to achieve the sales targets; manage the inbounds, and outbound of the warehouse, the customer’s relationships, and marketing of the company. • Implement marketing strategy, and commercial relationships with partners and customers to find and increase new sales opportunities for the company; carry out sales process in adherence to the company's procedure and compliance.