Ida Fanny

Sales Coordinator

• Job Details:Managed import/export operations for a wide range of liquor and perfume products, ensuring timely delivery and adherence to international trade regulations. Coordinated shipments with suppliers, customs, and freight forwarders, achieving a 95% on-time delivery rate. Utilized ERP software (SAP/Oracle) to track inventory levels, update order statuses, and generate reports, reducing manual errors by 30%. Communicated directly with domestic and international clients to manage order inquiries, resolve issues, and maintain high levels of customer satisfaction. Ensured compliance with local and international trade regulations, including documentation such as import/export permits, bills of lading, and customs declarations. Worked closely with the finance team to reconcile accounts, manage invoicing, and ensure timely payment collection.

Ad Operations Specialist

• Job Details:Managed, optimized, and reported on digital advertising campaigns across Google Ads, Facebook, and Instagram, ensuring alignment with client goals and KPIs. Conducted in-depth performance analysis using Google Analytics, Meta Ads Manager, and custom reporting tools to measure ROI and campaign effectiveness. Developed targeted audience strategies for Google search, display, YouTube, and social media ads to maximize conversion rates and reduce CPA. Generated detailed weekly and monthly reports for clients, providing insights into campaign performance, optimization opportunities, and strategic recommendations.