JA
John Asafu-Adjaye
Adaptable and Ambitious IT Technician
United KingdomWork Experience
Website AdministratorFull Time
Finest Vouchers UK
Aug 2012 - Jan 2014 -1 yr, 5 months
United Kingdom
- Job Details:Management and uploading of content on Company website Collecting and updating product information to the Step CRM database system Adding Keywords and product descriptions Creating product specifications Checking stock levels on website Develop the content and functionality of the website Monitoring website performance
Customer Service OfficerFull Time
Bentall Shopping Centre
Oct 2004 - Oct 2009 -5 yrs
United Kingdom
- Job Details:Strong customer liaison skills, both face to face and by telephone Experienced in performing and directing customer service functions in several work environments Followed up on all issues to ensure resolution within timely manner, and communicated solutions to customers as necessary
IT Support SpecialistFull Time
Thomas Computers
Aug 2004 - Dec 2006 -2 yrs, 4 months
United Kingdom
- Job Details:Provided installation and repairs services Performed installation of hardware and software supports Troubleshoot and repair PC, server, hardware and software issues
Helpdesk SupportFull Time
Tech One
Oct 2002 - Jul 2004 -1 yr, 9 months
Ghana , Accra
- Job Details:Provided PC support to all the email requests and telephone calls from users regarding PC software, hardware and all the other associated peripherals. Contributed to ensure that all the software and the help desk systems are being kept up-to-date Installing and configuring operating systems as per the agreed standards Performed new installations, upgrades and routine procedures Troubleshoot and repair of PC, server, hardware and software issues
Education
BSc in Computer Forensic
london metropolitan universityJan 2009 - Jan 2013 - 4 yr
College Diploma in Electrical and Electronic Engineering
Accra PolytechnicJan 1997 - Jan 2000 - 3 yr
Languages
English
Fluent
Training & Certifications
Microsoft Certified Professional
Microsoft·2002