profile-img

Ibrahim Ali El Hadad

Second Assistant Manager

Agouza, Giza, Egypt

Work Experience

  • Second Assistant ManagerFull Time

    McDonald's

    Feb 2023 - Apr 2024 -1 yr, 2 months

    • Manager TraineeFull Time

      McDonald's

      Sep 2021 - Jan 2023 -1 yr, 4 months

      Egypt , Giza

      • Customer service executive (Shop and Ship)Full Time

        Aramex

        Dec 2018 - Sep 2021 -2 yrs, 9 months

        Egypt , Cairo

        • Job Details:Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products and services. ·Worked with new customers in the development of new accounts and the implementation of new systems. ·Generated repeat business through successful client follow-up. ·Work with customers to ensure that contractual service expectations are exceeded.

      • Contact Center ExecutiveFull Time

        Aramex

        Jan 2018 - Dec 2018 -11 months

        Egypt , Cairo

          • Education

          • BSc in Computer Science

            Higher Institute for Computer Sciences and Information Systems - 6th of October City

            Jan 2012 - Jan 2017 - 5 yr

          Skills

          • Time Management
          • Marketing
          • Leadership
          • C
          • Customer Care
          • Leadership Management
          • Microsoft Office
          • Customer Service
          • C# Programming
          • Team Leadership
          View More

          Languages

          • English

            Fluent

          • Arabic

            Fluent

          Training & Certifications

          • McDonald's Advanced Shift Leadership

            McDonald's·2023

          • McDonald's Shift Leadership Transaction Diploma

            McDonald's·2022
          Share this Profile