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Ibrahim Eissa

Ibrahim Eissa

Heliopolis, Cairo, Egypt

Work Experience

  • Corporate Sales Manager Full Time

    Gree Solar

    Apr 2017 - Present -8 yrs, 2 months

    Egypt , Cairo

    • Job Details:• Maintaining and grows relationships with large customers, while achieving an assigned sales and profit growth goal. • Responsible for selling and supporting the firm’s complete product and service portfolio through offers to assigned set of named accounts. • Focusing on customers with high-value, strategic growth opportunity, and customer interactions by f face-to-face meetings. • Achieving an assigned sales and profitability goal. • Penetrating new market accounts. • Leading all aspects of the sales process, in calibration with solution development and proposal delivery, as needed, or as directed by top management. • Developing customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success. • Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. • Managing assigned customers’ transition from the Business Development projects during customer implementation phase. • Achieving assigned sales quota. • Maintaining high customer satisfaction ratings that meet company standards. Edit position Corporate Sales Manager Premium Card Corporate Sales Manager Company NamePremium Card Dates EmployedAug 2016 – Mar 2017 Employment Duration8 mos LocationCairo Governorate, Egypt •Identifying and developing new business through networking and courtesy and follow - up with the team. •Identifying Business Opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options . •Identifying opportunities for further sales and new areas for development through detailed research of the specific industry or market . •Preparing and delivering customer presentations . •Networking with existing customer in order to maintain links and promote additional services and upgrades . •Understanding customer, divers, specific business needs and applying services knowledge to meet those needs . •Meeting sales targets and contributing to team targets . •Managing your own diary in order to organize and prioritize daily and weekly goals •Attending progress meetings with the top management to update the market curves.
  • Corporate Sales Manager Full Time

    Premium International For Credit Services

    Jul 2016 - Mar 2017 -8 months

    Egypt , Cairo

    • Job Details:•Identifying and developing new business through networking and courtesy and follow - up with the team. •Identifying Business Opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options . •Identifying opportunities for further sales and new areas for development through detailed research of the specific industry or market . •Preparing and delivering customer presentations . •Networking with existing customer in order to maintain links and promote additional services and upgrades . •Understanding customer, divers, specific business needs and applying services knowledge to meet those needs . •Meeting sales targets and contributing to team targets . •Managing your own diary in order to organize and prioritize daily and weekly goals •Attending progress meetings with the top management to update the market curves.
  • Area Sales Manager Full Time

    City Glass Group

    Oct 2015 - Jul 2016 -9 months

    Egypt , Cairo

    • Job Details:ACHIEVEMENTS  Achieved Sales and Revenue target for the Mid-Year Evaluation.  Represented the company in the most two important exhibitions around the world: Germany - Ambiente Messe Frankfurt (Feb. 2016), and China – Canton Fair (April 2016) Frankfurt.  Increased the business share through Opening new five accounts in new countries: (Serbia, Romania, Macedonia, Slovenia and Canada)  Signed exclusivity with new clients in (Russia, Ukraine and Kuwait) to be total the new accounts eight.  Collected old dues and in the same time kept dealing with those customers to don’t lose their business share.  Determined our curves from the international trades through gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. through my attendance for the exhibitions.  I learned how to offer the best fit to the customer through cross sell/up sell when applicable according to the customer's Type/segment. Responsibilities and Job Description: 1. Create channels of communication and build long-term relationships with commercial offices, customers and distributors, including breakers. 2. Do all the visits and participation in various exhibitions to ensure finding export opportunities for all products of the company and according to plan. 3. Identify and resolve clients concerns by cooperation with other concerned department. 4. Enhance sales forecast/plan based on available opportunities evaluation. 5. Study current market supply vs. demand which show the gaps, consequently selling opportunities. 6. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. 7. Provide on-the-job training to new export employees. 8. Achieve and develop the implementation of the export plan and the annual Export budget. 9. Develop and follow up the implementation and development of export management system, including the processes and procedures and policies for opening up new markets and customer database and existing target and reports to ensure the proper functioning, development of performance and payment collection. 10. Take all the necessary decisions and actions to open new markets and increase export within the limits of the company’s production capacity. 11. Build share in the represented market and maintain good relation with existing customers. 12. Manage sales correspondence, quotations, bid requests, credit collection, product packing and logistics, bank documents (L/G, L/C and so). 13. Create periodic reports of the region (analysis/plans).
  • Senior Sales Excutive Full Time

    Etisalat Misr

    Oct 2010 - Oct 2015 -5 yrs

    Egypt , Cairo

    • Job Details:ACHIEVEMENTS:  During my employment at Etisalat, I was hired as a Sales Representative for a year and got promoted twice from Sales Executive to Senior Sales Executive.  Leaded a task force to open new stores, mentor the new hiring candidates, and assign them to their new roles and acting as store manager for about two years.  Enhanced the sales records in Sharm Al Shaikh Stores as I have been selected to support the region through pushing the outside sales calls.  Achieved the best seller for 3 consequent months in 2012, 2013, 2014.  Achieved 115% closing ratio in 2014 and 108% in 2015 and merited recognition for best overall performance in sales.  Achieved 103% and exceeded the quoted target through managing Merghany Outlet in 2015.  Achieved 98% from the quoted target through delegating Maadi Grand Mall Outlet 2014.  Enhanced the product knowledge for the staff through daily briefing regarding the new products and services and the difference between us and the competitors as a good sales key to increase our sales transaction and the product mix sales.  Participated with the HR Department in focus groups to discuss how we can enhance the policy and the procedures in the retail channel.  Discovered a system issue and provided a solution regarding a new launched project which saved a lot of money for the company and reflected positively on the customer experience.  Recommended from the top management to handle and manage the E-Shopping project through Etisalat Misr website.  Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Responsibilities and Job Description: 1. Sell Etisalat Sells by establishing contact and developing relationships with prospects; recommending solutions. 2. Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. 3. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 4. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 5. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 6. Prepares reports by collecting, analyzing, and summarizing information. Liaising with store manager and Area Manager to develop innovative marketing strategies. 7. Maintains quality service by establishing and enforcing organization standards. 8. Contributes to team effort by accomplishing related results as needed. 9. Achieve the wow customer experience as a part of the company vision and mission. 10. Handle the store daily operations (i.e. cash, inventory and customers complaints).
  • Education

    • Business Management in Business Administration

      Ain Shams University (ASU)

      Jan 2003 - Jan 2009 - 6 yr

    • High School - Thanaweya Amma

      Amir AlShoaraa Language School

      Jan 2002 

    Skills

    • Microsoft Windows
    • Microsoft Office
    • Retail
    • Telecommunication
    • Customer Service
    • Sales
    • Customer Service
    • Microsoft Outlook
    • Customer Service
    • CX application
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Time Management

      Logic ·2014
    • soft skills

      Etisalat·2013
    • Situational Self Leadership

      Logic ·2012
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