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Ibrahim khalil Ndiaye

MBA

Cairo, Egypt
  • Windows XP, Windows7, W8 & W10,
  • Business Management
  • Documentations
  • Customer Service
  • Internet front page, Microsoft outlook, Microsoft Office, Word, Excel, Power point

Work Experience

  • Document Controller cum customer Head- Solution Division at DAMAC Property Middle EAST Dubai U.A.E)

    Jan 2014 to present · 4 Years 2 Months
  • Customer Services Representative at Al Arif Group (U.A.E),2010-2014

    Jan 2010 to Jan 2014 · 4 Years 9 Months

Education

  • MBA in Business Administration & Management

    General Lansana conte - Egypt 2006 to 2010 · 4 Years
  • High School - Other

    General Lansana conte - Egypt 2010
  • College Diploma in Bac-I & Bac-II, Science social

    College Matam Guinea - Egypt 2003 to 2006 · 3 Years

Achievments

Adopted proactive approach to customer service and sales-promotions – Contacted regional team for order status. Contributed insights to marketing activities, promotes and monitored responses. Optimized sales by collecting and analyzing information – Performed trend monitoring and performance assessment. Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax

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Skills
Tools and Fields of Expertise

  • Windows XP, Windows7, W8 & W10,
  • Business Management
  • Documentations
  • Customer Service
  • Internet front page, Microsoft outlook, Microsoft Office, Word, Excel, Power point
  • Profit windows
  • Photoshop
  • Operating Systems, Application Software
  • Tally, Peachtree
  • Hardware & Network, C++,
  • Auto Cad 2D & 3D
  • Hotel reservation & Ticketing

Languages

  • French

    Fluent
  • English

    Fluent
  • Arabic

    Advanced
  • Urdu

    Intermediate

Training & Certifications

  • Hardware Network-certificate

    2015
  • Tally & Peachtree- certificate

    2012
  • Auto Cad 2D & 3D Certificates

    2011
  • Business Administration & Management

    2010
  • Six Months Training (Travel and Tourism company) in Guinea; Tally & Peachtree schooling ; Auto Cad 2D & 3D schooling; Hardware Network schooling; Civil Engineering schooling

    Mariador place Travel and Tourism; Al Madani Institute (Dubai- UAE); Oscar Institute (Dubai-UAE); AL Shabaka Institute (Dubai-UAE) · 2006
  • Higher & Secondary school Certificates

    2006