Ibrahim khalil Ndiaye

Document Controller cum customer Head- Solution Division Full Time

• Job Details:*Register all logs Technical, Materials submittal, Site inspection notice, IR, Document transmittal (DTF), Sample Tag, Technical Query (RFI, ), Material Inspection, Non Conformance Notice, Method Statement Register. -Maintain and control the check-in and check-out of records, register all incoming and outgoing documents and drawings hard copy and electronic. -Responded to guest inquiries about hotel services, checkout times, the local community and other matters of public interest -Interfaced routinely with members of housekeeping and maintenance staffs -Maintained a professional appearance and attitude as the first line of positive customer service -Resolved guest concerns or complaints in a timely, courteous and professional manner -Balanced end-of-day shift reports -Initiated and organized reservations billing while appropriately handling cancellations Etc…